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Fatal System Error on Start up


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aconnell

aconnell

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When starting up my computer, this problem comes up:

STOP: c000021a
{Fatal System Error}
The Windows Logon Process system process terminated unexpectedl with a status of
0xc0000135 
(0x00000000
0x00000000)

The system has been shut down.

I restarted my laptop after installing 47 updates. I have found a set of instructions which might be able to fix the problem, but it mentions a Windows XP disc, which wasn't included with my laptop? The computer also had a few viruses on as well.

What can be done to fix the problem, because I will be needing the laptop urgently for work?

I have tried all of the options on the Boot Menu, shown below. This isn't the actual menu though. If it helps, the machine runs on Windows XP Home Edition.

Posted Image

Edited by aconnell, 09 August 2006 - 04:36 AM.

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