[ashton]

hi, my name is ashton and im on a windows 98 laptop and it is really messing up.

first of all, the screen is really small and has black edges around it. second of all, i cant really download my windows updates because it gets stuck on "preparing to download". third of all, i cant load anything popping up from a website, such as... a game. if i click the link it pops up a window but stays blank. i tried a lot of computer help chatrooms. so far, none were effective. so i decided to post instead. HELP!!!!!!!!!!!!!!!

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i forgot to add... i downloaded spybot search and destroy and it says" error, missing dll file" what does this mean?

[ashton]

i forgot to add... i downloaded spybot search and destroy and it says" error, missing dll file" what does this mean?

[Facedown98]

Well, some of this, I wouldn't know what path to put you on, however, for the display issue, can you try updating your video card drivers by going to your video card manufacturer's website? If you have on-board video and no card, let us know that as well.

[ashton]

how do i find out where my video card is from on the back of the laptop i got imported parts.

[Facedown98]

The best way to do it is to click on Start -> Run. In the Run box, type dxdiag and press enter. If you see a small box appear, click on yes. You will now see a large box with your system information on it. Click on the video tab, and at the top-left is your video information. Please tell us what it says.

[ashton]

theres no video tab. but, there is a display tab. should i post that info?

[Facedown98]

Ah yes, sorry about that. Display is the tab you're looking for.

[ashton]

name: chips and tech. 65554 PCI
manufacturer: chips and technologies inc.
chip type:
DAC type:
approx total memory:
current display mode:640x480[4-bit] (optimal refresh rate)
monitor:plug and plsay monitor

I tried changing the resolution to 800x600, but my laptop wouldnt let me.