- The internet will not work, I dont know what card she has, but the laptop used to connect through a wireless network, or I could put the cable from my router into it and it would work, now neither work, and I think the drivers are old. In system information the adapter is listed as an 'RAS Async Adapter' if that helps, I cant get drivers online because everything links to the windows site, which wants to scan for what needs to be updated, which requires the internet on the laptop to work.
- Sound does not work, no idea what card she has.
- Haven't had an opportunity to try games yet, but I'm guessing the same thing will happen for her graphics card, and I also have no idea what card she has. (She doesn't know anything about any of the parts at all, she got it through her college)
- There are a bunch of things in the device manager that have yellow exclamations next to them:
-Multimedia Audio Controller
-Video Controller (VGA Compatible)
-PCI Simple Communications Controller
Not sure how I can correct any of these things, they all seem like driver stuff. I asked what she did last time she formatted, she said that Dell guided her through it with a CD that came with the computer. She doesn't know where the CD that came with the laptop is, so I'm basically screwed. They also apparently have to be installed in a specific order or Windows has to be reinstalled?!?
Finally, when we reinstalled XP, she lost her Windows CD and it's key, so she said she used some program she downloaded to find out what key her OS uses, and I used that when I reinstalled Windows. Today, when I flipped the laptop over, I found that there was a sticker with the CD key directly on it. (sigh) It's not the same key, and I'm worried that when I finally do connect this to the internet, Windows is going to detect it as an illegal key or deny service. Any way I can change the key to what's on the laptop sticker?
I can move files from this PC over to the laptop using an external drive.
If anyone can help, please do, this thing has been kicking my [bleep] forever, it seems like it will never be fixed.