AitrusSkyy, if malware is suspected, you MUST
direct the user to the Start Here
at the top of our website. You are NOT
allowed to give your own advice (including what anti-malware program to download) unless you go through GeekU training!!
b1caez01, please follow all the directions found here
. After you get to step 5, if your problem is not resolved, post a HijackThis log in the Malware forum
. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting.
Keep in mind, the malware forum is very busy and can take up to 5 days to receive a reply. There is a special forum called The Waiting Room
if you've been waiting for 3 or more days. You can put a link to your topic & a short description of your problem and someone will get with you soon.
Edited by computerwiz12890, 13 August 2006 - 06:02 PM.