Hey don77,
Thanks for the reply and I apologize that it's taken so long to finish this step. My sister needed her computer to study for some exams so I didn't have access to it. She's all done now and I have my grubby little mitts on her PC.
Here is the Uninstall List from HijackThis:
3D Snowy Cottage Screen Saver
Ad-Aware SE Personal
Adobe Acrobat 5.0
Adobe Reader 6.0
AOL Instant Messenger
Appleton & Lange's Radiography Exam Review
Appleton & Lange's Radiography Exam Review (C:\Program Files\Radiography Review\)
Appleton & Lange's Radiography Exam Review (C:\Program Files\Radiography Review\) #3
BlackICE
Broadcom Management Programs
ccCommon
CCleaner (remove only)
Conexant SmartHSFi V92 56K DF PCI Modem
Dell Media Experience
Dell Picture Studio - Dell Image Expert
Dell Solution Center
Dell Support
Dell Support 5.0.0 (766)
Digital Line Detect
Dirt Track Racing
Dirt Track Racing - Sprint Cars
DivX
DivX Player
D-Link AirPlus DWL-120+
Drag'n Drop CD
DS21Patch
DVC305
ewido anti-spyware 4.0
Exploring Medical Language 5e
Google Earth
Google Talk (remove only)
Google Toolbar for Internet Explorer
GSpot Codec Information Appliance
HijackThis 1.99.1
Hold'em Spy v3
HP Photo and Imaging 2.0 - All-in-One
HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 2170 series
hp psc 2170 series
ICatch (VI) PC Camera
Intel® Extreme Graphics Driver
Intel® Integrated Performance Primitives RTI 4.0
Internet Worm Protection
IrfanView (remove only)
Java 2 Runtime Environment, SE v1.4.2
LimeWire Pro
LiveReg (Symantec Corporation)
LiveUpdate 2.6 (Symantec Corporation)
MasterCook Deluxe
Microsoft .NET Framework 1.1
Microsoft Encarta Encyclopedia Standard 2004
Microsoft Money 2004
Microsoft Money 2004 System Pack
Microsoft Office XP Professional with FrontPage
Microsoft Train Simulator
Mozilla Firefox (1.5.0.6)
MSN Messenger 7.5
NetWaiting
Norton AntiVirus 2005
Norton AntiVirus 2005 (Symantec Corporation)
Norton AntiVirus Help
Norton AntiVirus Parent MSI
Norton AntiVirus SYMLT MSI
Norton WMI Update
Paint Shop Pro 7
ParadisePoker.net
PartyPoker
Picasa 2
Presto! VideoWorks 6 (VCD Version)
RealOne Player
Review of Radiography 2006
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893066)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Shockwave
Sonic DLA
Sonic RecordNow!
Sonic Update Manager
SPBBC
Spybot - Search & Destroy 1.2
Swiff Player 1.1
Symantec
Symantec Script Blocking Installer
SymNet
Test Drive Off-Road 3
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Viewpoint Manager (Remove Only)
Viewpoint Media Player
WeatherBug
WildTangent Web Driver
Windows Defender
Windows Defender Signatures
Windows Installer 3.1 (KB893803)
Windows Media Format Runtime
Windows Media Player 10
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB885884
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888162
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WordPerfect Office 11
Yahoo! Messenger
And here is the results from Silent Runner:
"Silent Runners.vbs", revision 46,
http://www.silentrunners.org/Operating System: Windows XP SP2
Output limited to non-default values, except where indicated by "{++}"
Startup items buried in registry:
---------------------------------
HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"ctfmon.exe" = "C:\WINDOWS\system32\ctfmon.exe" [MS]
"Date Tons" = "C:\DOCUME~1\Elyse\APPLIC~1\STYLEK~1\Error Seek.exe" [file not found]
HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\ {++}
"IgfxTray" = "C:\WINDOWS\system32\igfxtray.exe" ["Intel Corporation"]
"HotKeysCmds" = "C:\WINDOWS\system32\hkcmd.exe" ["Intel Corporation"]
"Send fork save lies" = "C:\Documents and Settings\All Users\Application Data\Poke online send fork\AudioKind.exe" [null data]
"Windows Defender" = ""C:\Program Files\Windows Defender\MSASCui.exe" -hide" [MS]
"TkBellExe" = ""C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot" ["RealNetworks, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3}\(Default) = (no title provided)
-> {HKLM...CLSID} = "AcroIEHlprObj Class"
\InProcServer32\(Default) = "C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx" [empty string]
{5CA3D70E-1895-11CF-8E15-001234567890}\(Default) = (no title provided)
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
{AA58ED58-01DD-4d91-8333-CF10577473F7}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Google Toolbar Helper"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
{BDF3E430-B101-42AD-A544-FADC6B084872}\(Default) = (no title provided)
-> {HKLM...CLSID} = "CNavExtBho Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Microsoft\Windows\CurrentVersion\Shell Extensions\Approved\
"{42071714-76d4-11d1-8b24-00a0c9068ff3}" = "Display Panning CPL Extension"
-> {HKLM...CLSID} = "Display Panning CPL Extension"
\InProcServer32\(Default) = "deskpan.dll" [file not found]
"{88895560-9AA2-1069-930E-00AA0030EBC8}" = "HyperTerminal Icon Ext"
-> {HKLM...CLSID} = "HyperTerminal Icon Ext"
\InProcServer32\(Default) = "C:\WINDOWS\System32\hticons.dll" ["Hilgraeve, Inc."]
"{DEE12703-6333-4D4E-8F34-738C4DCC2E04}" = "RecordNow! SendToExt"
-> {HKLM...CLSID} = "RecordNow! SendToExt"
\InProcServer32\(Default) = "C:\Program Files\Sonic\RecordNow!\shlext.dll" ["Sonic Solutions"]
"{5CA3D70E-1895-11CF-8E15-001234567890}" = "DriveLetterAccess"
-> {HKLM...CLSID} = "DriveLetterAccess"
\InProcServer32\(Default) = "C:\WINDOWS\system32\dla\tfswshx.dll" ["Sonic Solutions"]
"{F0CB00CD-5A07-4D91-97F5-A8C92CDA93E4}" = "Shell Extensions for RealOne Player"
-> {HKLM...CLSID} = "RealOne Player Context Menu Class"
\InProcServer32\(Default) = "C:\Program Files\Real\RealPlayer\rpshellext.dll" ["RealNetworks"]
"{0006F045-0000-0000-C000-000000000046}" = "Microsoft Outlook Custom Icon Handler"
-> {HKLM...CLSID} = "Outlook File Icon Extension"
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\OLKFSTUB.DLL" [MS]
"{42042206-2D85-11D3-8CFF-005004838597}" = "Microsoft Office HTML Icon Handler"
-> {HKLM...CLSID} = (no title provided)
\InProcServer32\(Default) = "C:\Program Files\Microsoft Office\Office10\msohev.dll" [MS]
"{640167b4-59b0-47a6-b335-a6b3c0695aea}" = "Portable Media Devices"
-> {HKLM...CLSID} = "Portable Media Devices"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{cc86590a-b60a-48e6-996b-41d25ed39a1e}" = "Portable Media Devices Menu"
-> {HKLM...CLSID} = "Portable Media Devices Menu"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Audiodev.dll" [MS]
"{21569614-B795-46b1-85F4-E737A8DC09AD}" = "Shell Search Band"
-> {HKLM...CLSID} = "Shell Search Band"
\InProcServer32\(Default) = "C:\WINDOWS\system32\browseui.dll" [MS]
"{B9E1D2CB-CCFF-4AA6-9579-D7A4754030EF}" = "iTunes"
-> {HKLM...CLSID} = "iTunes"
\InProcServer32\(Default) = "C:\Program Files\iTunes\iTunesMiniPlayer.dll" ["Apple Computer, Inc."]
HKLM\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellExecuteHooks\
INFECTION WARNING! "{091EB208-39DD-417D-A5DD-7E2C2D8FB9CB}" = "Microsoft AntiMalware ShellExecuteHook"
-> {HKLM...CLSID} = "Microsoft AntiMalware ShellExecuteHook"
\InProcServer32\(Default) = "C:\PROGRA~1\WIFD1F~1\MpShHook.dll" [MS]
INFECTION WARNING! "{57B86673-276A-48B2-BAE7-C6DBB3020EB8}" = "ewido anti-spyware 4.0"
-> {HKLM...CLSID} = "CShellExecuteHookImpl Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\shellexecutehook.dll" ["Anti-Malware Development a.s."]
HKLM\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\
INFECTION WARNING! igfxcui\DLLName = "igfxsrvc.dll" ["Intel Corporation"]
INFECTION WARNING! WgaLogon\DLLName = "WgaLogon.dll" [MS]
HKLM\Software\Classes\*\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
HKLM\Software\Classes\Directory\shellex\ContextMenuHandlers\
ewido anti-spyware\(Default) = "{8934FCEF-F5B8-468f-951F-78A921CD3920}"
-> {HKLM...CLSID} = "CContextScan Object"
\InProcServer32\(Default) = "C:\Program Files\ewido anti-spyware 4.0\context.dll" ["Anti-Malware Development a.s."]
QuickFinderMenu\(Default) = "{C0E10002-0028-0004-C0E1-C0E1C0E1C0E1}"
-> {HKLM...CLSID} = "QuickFinder Shell Extension"
\InProcServer32\(Default) = "c:\Program Files\WordPerfect Office 11\Programs\PFSE110.DLL" ["Novell, Inc., c/o Corel Corporation Limited"]
HKLM\Software\Classes\Folder\shellex\ContextMenuHandlers\
Symantec.Norton.Antivirus.IEContextMenu\(Default) = "{5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}"
-> {HKLM...CLSID} = "IEContextMenu Class"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
Default executables:
--------------------
HKCU\Software\Classes\.bat\(Default) = (value not set)
HKCU\Software\Classes\.cmd\(Default) = (value not set)
HKCU\Software\Classes\.com\(Default) = (value not set)
HKCU\Software\Classes\.exe\(Default) = (value not set)
HKCU\Software\Classes\.hta\(Default) = (value not set)
Active Desktop and Wallpaper:
-----------------------------
Active Desktop is disabled at this entry:
HKCU\Software\Microsoft\Windows\CurrentVersion\Explorer\ShellState
HKCU\Control Panel\Desktop\
"Wallpaper" = "C:\Documents and Settings\Elyse\Local Settings\Application Data\Microsoft\Wallpaper1.bmp"
Enabled Screen Saver:
---------------------
HKCU\Control Panel\Desktop\
"SCRNSAVE.EXE" = "C:\WINDOWS\System32\ssmarque.scr" [MS]
Enabled Scheduled Tasks:
------------------------
"FRU Task #Hewlett-Packard#hp psc 2170 series#1097448168" -> launches: "C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe -I "#Hewlett-Packard#hp psc 2170 series#1097448168"" [empty string]
"FRU Task #Hewlett-Packard#hp psc 2170 series#1097471262" -> launches: "C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpqfrucl.exe -I "#Hewlett-Packard#hp psc 2170 series#1097471262"" [empty string]
"MP Scheduled Scan" -> launches: "C:\Program Files\Windows Defender\MpCmdRun.exe Scan -RestrictPrivileges" [MS]
"Norton AntiVirus - Scan my computer - Elyse" -> launches: "C:\PROGRA~1\NORTON~1\Navw32.exe /task:"C:\Documents and Settings\All Users\Application Data\Symantec\Norton AntiVirus\Tasks\mycomp.sca"" ["Symantec Corporation"]
"Symantec NetDetect" -> launches: "C:\Program Files\Symantec\LiveUpdate\NDETECT.EXE" ["Symantec Corporation"]
Winsock2 Service Provider DLLs:
-------------------------------
Namespace Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\NameSpace_Catalog5\Catalog_Entries\ {++}
000000000001\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
000000000002\LibraryPath = "%SystemRoot%\System32\winrnr.dll" [MS]
000000000003\LibraryPath = "%SystemRoot%\System32\mswsock.dll" [MS]
Transport Service Providers
HKLM\System\CurrentControlSet\Services\Winsock2\Parameters\Protocol_Catalog9\Catalog_Entries\ {++}
0000000000##\PackedCatalogItem (contains) DLL [Company Name], (at) ## range:
%SystemRoot%\system32\mswsock.dll [MS], 01 - 03, 06 - 25
%SystemRoot%\system32\rsvpsp.dll [MS], 04 - 05
Toolbars, Explorer Bars, Extensions:
------------------------------------
Toolbars
HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}"
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
HKLM\Software\Microsoft\Internet Explorer\Toolbar\
"{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6}" = "Norton AntiVirus"
-> {HKLM...CLSID} = "Norton AntiVirus"
\InProcServer32\(Default) = "C:\Program Files\Norton AntiVirus\NavShExt.dll" ["Symantec Corporation"]
"{2318C2B1-4965-11D4-9B18-009027A5CD4F}" = (no title provided)
-> {HKLM...CLSID} = "&Google"
\InProcServer32\(Default) = "c:\program files\google\googletoolbar1.dll" ["Google Inc."]
Explorer Bars
HKLM\Software\Microsoft\Internet Explorer\Explorer Bars\
{FE54FA40-D68C-11D2-98FA-00C0F0318AFE}\(Default) = (no title provided)
-> {HKLM...CLSID} = "Real.com"
\InProcServer32\(Default) = "C:\WINDOWS\System32\Shdocvw.dll" [MS]
Extensions (Tools menu items, main toolbar menu buttons)
HKCU\Software\Microsoft\Internet Explorer\Extensions\
{AF6CABAB-61F9-4F12-A198-B7D41EF1CB52}\
"ButtonText" = "WeatherBug"
"CLSIDExtension" = "{AF6CABAB-61F9-4f12-A198-B7D41EF1CB52}"
"Exec" = "C:\PROGRA~1\AWS\WEATHE~1\Weather.exe" ["AWS Convergence Technologies, Inc."]
HKLM\Software\Microsoft\Internet Explorer\Extensions\
{08B0E5C0-4FCB-11CF-AAA5-00401C608501}\
"MenuText" = "Sun Java Console"
"CLSIDExtension" = "{08B0E5C0-4FCB-11CF-AAA5-00401C608501}"
{AC9E2541-2814-11D5-BC6D-00B0D0A1DE45}\
"ButtonText" = "AIM"
"Exec" = "C:\Program Files\AIM\aim.exe" ["America Online, Inc."]
{B7FE5D70-9AA2-40F1-9C6B-12A255F085E1}\
"ButtonText" = "PartyPoker.com"
"MenuText" = "PartyPoker.com"
"Exec" = "C:\Program Files\PartyGaming\PartyPoker\RunApp.exe" [empty string]
{CD67F990-D8E9-11D2-98FE-00C0F0318AFE}\
"ButtonText" = "Real.com"
{FB5F1910-F110-11D2-BB9E-00C04F795683}\
"ButtonText" = "Messenger"
"MenuText" = "Windows Messenger"
"Exec" = "C:\Program Files\Messenger\msmsgs.exe" [MS]
Running Services (Display Name, Service Name, Path {Service DLL}):
------------------------------------------------------------------
BlackICE, BlackICE, ""C:\Program Files\ISS\BlackICE\blackd.exe"" ["Internet Security Systems, Inc."]
ewido anti-spyware 4.0 guard, ewido anti-spyware 4.0 guard, "C:\Program Files\ewido anti-spyware 4.0\guard.exe" ["Anti-Malware Development a.s."]
Machine Debug Manager, MDM, ""C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe"" [MS]
Norton AntiVirus Auto-Protect Service, navapsvc, ""C:\Program Files\Norton AntiVirus\navapsvc.exe"" ["Symantec Corporation"]
Norton AntiVirus Firewall Monitor Service, NPFMntor, "C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe" ["Symantec Corporation"]
Symantec Core LC, Symantec Core LC, "C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe" ["Symantec Corporation"]
Symantec Event Manager, ccEvtMgr, ""C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"" ["Symantec Corporation"]
Symantec Network Drivers Service, SNDSrvc, ""C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe"" ["Symantec Corporation"]
Symantec Settings Manager, ccSetMgr, ""C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"" ["Symantec Corporation"]
Symantec SPBBCSvc, SPBBCSvc, "C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe" ["Symantec Corporation"]
Windows Defender Service, WinDefend, ""C:\Program Files\Windows Defender\MsMpEng.exe"" [MS]
Windows User Mode Driver Framework, UMWdf, "C:\WINDOWS\System32\wdfmgr.exe" [MS]
Print Monitors:
---------------
HKLM\System\CurrentControlSet\Control\Print\Monitors\
hpzlnt07\Driver = "hpzlnt07.dll" ["HP"]
Microsoft Shared Fax Monitor\Driver = "FXSMON.DLL" [MS]
----------
+ This report excludes default entries except where indicated.
+ To see *everywhere* the script checks and *everything* it finds,
launch it from a command prompt or a shortcut with the -all parameter.
+ The search for DESKTOP.INI DLL launch points on all local fixed drives
took 115 seconds.
+ The search for all Registry CLSIDs containing dormant Explorer Bars
took 18 seconds.
---------- (total run time: 177 seconds)
Now, when you say she did a better job than my mom, does that mean she jacked it up more or she did a better job of keeping it clean?
Thanks again for your help!
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