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My Java [bleep]

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Hello everybody,

I'm having a problem running an applet.

It's for a share trading platform.

I wait for it to load and it takes ages. A message reading Applet jclient / LoginFrame started appears in the bottom left of the screen. It then asks me to verify a security certificate which I do and then it takes ages again and I get the message: Fatal error: one of the following jar files is missing from the classpath pluginsupport.jar. Please make sure you run the application from the shortcut that was installed on your desktop or on the Start menu when you upgraded. This program will now terminate.

Which it duly does! The Java sun turns into a small grey box.
But I don't have Java on my start menu or on my desktop, except to install. I've tried it with no firewall. And I have the new version of java runtime.

I hope you can help me as I don't know a lot about computers and I've spent about 5 hours this morning trying to muddle through various forums in search of an answer. But to no avail!! And I'm going to break for lunch now before I throw the monitor out the window :whistling:

Many thanks,

Sally in Dublin
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