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Please help - Computer keeps crashing


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#31
shenny

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It's stating to install DirectX 7.1. MSN has a later version than that. Is that okay? If not, how do I install 7.1?
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#32
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You need 7.1 or higher

That's all that means
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#33
shenny

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Do I want the VGA drivers or the LAN VIA?
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#34
shenny

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VIA/S3G drivers was not an option, so I installed the LAN VIA
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#35
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You need the video drivers

Install the VGA ones
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#36
shenny

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Will do.

Just crashed again. I am now crashing about every 10 minutes.

Here is the latest address from MSN:
Error caused by a video device driver

Thank you for sending an error report to Microsoft.

Error report summary

Error type Windows stop error (A message appears on a blue screen with error code information)
Solution available? Yes
What does this error mean? You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Cause A video adapter device driver
Computer symptoms A message appears on a blue screen with error code information:

STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
- or -
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M

Action for you to take

We have analyzed your error report and there are two solutions for this problem for you to choose between.

+ Solution 1: Install the most current driver for your video card
Go to the Microsoft Update website to see if there are any updated drivers for your video card. A driver is software that enables hardware or devices (such as a printer, mouse, or keyboard) to work with your computer. Every device needs a driver in order for it to work. If there are any drivers listed, you should install them.
If there are no updated drivers at Microsoft Update, and you know the manufacturer of the video card, contact the card manufacturer's product support service for assistance.
If there are no updated drivers at Microsoft Update, you don't know the name of the manufacturer of the video card, and you need more help diagnosing and resolving this problem, contact your computer manufacturer's product support service.

+ Solution 2: Manually decrease Hardware Acceleration for your video adapter
This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration turned off.

Click Start, click Control Panel, and then double-click Display.
Click the Settings tab, and then click Advanced.
Click the Troubleshoot tab, move the Hardware Acceleration slider to None, and then clear the Enable Write Combining check box.
Click OK, and then click OK.
Note: This procedure prevents the display driver from programming the hardware incorrectly, but you may lose some display functionality and performance. Although you can increase the hardware acceleration settings higher than None to regain functionality and performance, these settings increase the chance that the issue will occur again. For maximum stability, leave hardware acceleration off.
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#37
shenny

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I am installing VGA now. I guess it will over-ride what I just installed?
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#38
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The LAN is different

At least Microsoft agrees with the video driver
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#39
shenny

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What does re-installing the drivers do? It looks like I installed the same thing?
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#40
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If the install had become corrupt then re-installing replaces the missing bits

If it still does it, look at solution 2 from Microsoft

+ Solution 2: Manually decrease Hardware Acceleration for your video adapter
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#41
shenny

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What do I owe you?
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#42
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Nothing

Is it working now
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#43
shenny

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So far, so good.
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#44
shenny

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Just kicked out again. I did #2.
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#45
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Has it done it since solution 2
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