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Please help - Computer keeps crashing


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#76
shenny

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The left side.

Edited by shenny, 17 August 2006 - 09:02 PM.

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#77
shenny

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You sure do know how to make a stupid guy feel smart.

Panel is off.
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#78
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Have a look for loose wires and components, also dust
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#79
shenny

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I blew out the dust.

All else looks okay.

The black thing (maybe the video card?) feels VERY hot.
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#80
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Could be the power supply if it is directly on the other side of the mains lead and has a fan

The video card would be wafer shape and located in a slot
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#81
shenny

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Then it's the video card.
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#82
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Has it got a fan on it
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#83
shenny

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Don't you sleep?

No, no fan. Closest fan is up about a foot and to the left as I face the unit. Do I have the computer in too closed quarters?

Just crashed again, but it automatically rebooted immediately this time.
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#84
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Does the motherboard have onboard graphics

Can you download this

Download and install Everest Home Edition

Run the programme, click + next to computer then sensor

Post any temperatures it gives you

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#85
shenny

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Sorry, I was in meetings all day.

Motherboard - 25C, 77F
CPU - 51C, 124F
WDC - 33C, 91F

Edited by shenny, 18 August 2006 - 02:29 PM.

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#86
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Temperatures seem fine

Can you click start, right click my computer, click advanced, click settings for start up and recovery, remove the tick for automatically restart, click OK, click apply, reboot

Instead of restarting, it will blue screen, can you post whatever it says on the blue screen
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#87
shenny

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Give me a minute.

You are incredible. You really are. If you get this fixed, I will INSIST on paying you. You have no idea how much I appreciate your help.
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#88
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I does not give me the opportunity to apply. It stays "black" on apply.
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#89
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Click OK, though it may say about restarting
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#90
shenny

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It didn't. But it is unclicked.
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