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Please help - Computer keeps crashing


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#106
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The card getting hot is a clue

If you removed the previous one, then you can install the new one

It could depend on what the PC was being used for, gaming would put the card under a higher load

If you have a friend who will experiment, ask them to fit it in their PC to see if it overheats / causes the reboots

Or

Ask a PC shop if they will test the card free, on the basis you will get the replacement from them if they can show you any faults
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#107
shenny

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Generally speaking, what is the cost of a card?
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#108
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For the UK

http://www.novatech....1x1y0z1p0s0n0m0

For the USA

http://www.newegg.co...asp?Category=38
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#109
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What should I tell the guy I will have installing it I need? What are your recommendations?

And by the way, what do I owe you for your time?
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#110
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You can e-mail either of those to ask their advice, as the current one is 64MB then 256MB ones are a reasonable cost and will be an improvement

They may ask for system specs, so open Everest, click the + next to computer then click summary so you
can answer

See if you can get this card checked, in case it isn't the problem, though it most likely is if the PC runs without it
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#111
shenny

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Has not happened for a day or so. Keeping my fingers crossed!
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#112
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Did you have the card checked?
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#113
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No. I e-mailed the guy last night, and we chatted for a while. After we chatted, it went off once and not since. He did not have me do anything. I cannot believe a computer just fixes itself?!?

Edited by shenny, 22 August 2006 - 06:37 PM.

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#114
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Perhaps it reacted to all the concern you showed for its welfare :whistling:
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#115
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Or you. You nursed it back to health.

Is my computer actually the car, Christine?
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#116
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That was a film

If it ain't broke etc
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#117
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Okay it started again!

Here is the error message:

Error caused by a video device driver
Thank you for sending an error report to Microsoft.
Error report summary
Error type Windows stop error (A message appears on a blue screen with error code information)
Solution available? Yes
What does this error mean? You received this message because a device driver installed on your computer caused the Windows operating system to stop unexpectedly. This type of error is referred to as a "stop error." A stop error requires you to restart your computer.
Cause A video adapter device driver
Computer symptoms A message appears on a blue screen with error code information:

STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER
- or -
STOP: 0x100000EA THREAD_STUCK_IN_DEVICE_DRIVER_M
Action for you to take
We have analyzed your error report and there are two solutions for this problem for you to choose between.
+ Solution 1: Install the most current driver for your video card
+ Solution 2: Manually decrease Hardware Acceleration for your video adapter
Article ID : 11
Last Review : February 28, 2006
Revision : 1.0
Additional Technical Information
• Error Message: STOP 0x000000EA THREAD_STUCK_IN_DEVICE_DRIVER (Q293078)
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#118
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Did you remove or replace the card?
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#119
shenny

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No. It did not do it for like six days. Now this.
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#120
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Run this to see if it is anything added recently

Items in blue which are underlined are clickable to give more information about the process

Start the System Restore Utility at a command prompt

1. Restart your computer, and keep tapping F8 during the initial start-up until you get options, select Safe Mode with a Command Prompt then press enter.

2. Log on to your computer with an administrator account or with an account that has administrator credentials.

3. Type the following command at a command prompt, and then press ENTER:

%systemroot%\system32\restore\rstrui.exe

4. Follow the instructions that appear on the screen to restore your computer to an earlier state.

Look for the most recent system checkpoint created before the errors to restore from

For additional information about the Safe mode with a command prompt, click 315222 to see a description of the Safe Mode Boot Options in Windows XP


Have any updates for programmes been installed today
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