Both Internet Explorer and FireFox return an error " can't display this page" the page displayed is always the same and consists of an index of sites.
The bottom of the screen contains " res://C...........
We have used Adware and removed 91 files.
We have used Norton and removed 5 files.
We have tried to clear the cashe, temporary files, etc.
Windows XP was reinstalled a couple of days ago but made no difference. Unfortunately, we have lost the SP2 update.
We are thinking that we might have to wipe the hard drive and start again from scratch. Adware informed us that it was 445 days out-of-date. BUT because we can't get online we can't update it. ( The Adware was downloaded to a different computer and transferred using a memory stick)
The Norton CD could not be update for the same reason.
I am hoping that error logs will be transferred via the USB memory stick to another computer and hence uploaded to your site.
Thanks in advance
Edited by steve2005A, 15 August 2006 - 07:32 AM.