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Computer Locking Up


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#1
jaxisland

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I have an XP machine that continually locks up. Just by logging in and leaving it on the desktop will cause failures.

I am getting two events in the system log.

Event ID: 4
Source: ACPI
Description:
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Event ID: 5
Source: ACPI
Description:
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0xcf8), which lies in the 0xcf8 - 0xcff protected address range. This could lead to system instability.

I am waiting a reply from VIA on the latest BIOS version to update.

Does anyone else have any ideas on what could be causing this????

Thanks.

Dsenette - This one should be a little more "normal" than my other questions!" :whistling:
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#2
dsenette

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http://support.micro...om/?kbid=283649 according to MS the only option is a bios update as it's the bios trying to write info in the wrong place

in the instance of the first error

0x070 – 0x071 CMOS/NMI enable


and in the second error

0xCF8 – 0xCFF PCI Configuration Space Access Pair


it's possible that disabeling ACPI in bios MAY stop the errors...but..that may not be possible..and there's a chance that it may cause other errors to come up...you could try and see if there's a method for disabling ACPI within bios...if not you may need to wait for an update
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#3
jaxisland

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First thing I will do is wait for the update. I will post the outcome when I know.

Thanks for the help :whistling:
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#4
jaxisland

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Here is my system info. I cant find the best update for it. Could someone please help.

Thanks

SiSoftware Sandra

System
Manufacturer : VIA Technologies, Inc.
Model : VT8363
ID : FFFFFFFF-FFFFFFFF-FFFFFFFF-FFFFFFFF

Mainboard
Manufacturer : Soyo
MP Support : No
Model : 8363-686A
System BIOS : 09/08/2000-8363-686A-6A6LMS2AC-00
Chipset : VIA KT133/A

On-board Devices
Ethernet Adapter : Ethernet Adapter (Enabled)
Sound Adapter : Sound Adapter (Enabled)

FLASH Memory Controller
Location : Mainboard
Error Correction Capability : None
Number of Memory Slots : 4
Maximum Installable Memory : 512MB
Bank0/1 - BANK_0 : DIMM 256MB
Bank2/3 - BANK_1 : DIMM 256MB
Bank4/5 - BANK_2 : Empty
Bank6/7 - BANK_3 : Empty

Chipset 1
Model : VIA Technologies Inc VT8363/5 KT133/KM133 System Controller
Bus(es) : ISA AGP PCI USB i2c/SMBus
Front Side Bus Speed : 2x 100MHz (200MHz data rate)
Maximum FSB Speed / Max Memory Speed : 2x 133MHz / 1x 133MHz
Width : 64-bit
IO Queue Depth : 4 request(s)

Logical/Chipset 1 Memory Banks
Bank 0 : 128MB SDRAM 3-3-3-0
Bank 1 : 128MB SDRAM 3-3-3-0
Bank 2 : 128MB SDRAM 3-3-3-0
Bank 3 : 128MB SDRAM 3-3-3-0
Speed : 1x 100MHz (100MHz data rate)
Multiplier : 1/1x
Width : 64-bit
Power Save Mode : No
Fixed Hole Present : No

Memory Module 1
Type : 256MB SDRAM
Technology : 16x(16Mx8)
Speed : PC133U 3-3-3-5
Version : 1.2
Date of Manufacture : Wednesday, November 14, 2159
Set Timing @ 133MHz : 3-3-3-5

Environment Monitor 1
Model : VIA 686PM PCI
Version : 10.00
Mainboard Specific Support : Yes

Temperature Sensor(s)
Board Temperature : 22.4°C / 72.3°F
CPU Temperature : 26.7°C / 80.1°F
Power / Aux Temperature : 27.6°C / 81.7°F

Cooling Device(s)
Auto Fan Speed Control : No
Chassis Fan Speed : 5233rpm

Voltage Sensor(s)
CPU Voltage : 1.81V
+3.3V Voltage : 3.45V
+5V Voltage : 5.23V
+12V Voltage : 12.31V

AGP Bus(es) on Hub 1
Version : 2.00
Maximum Data Transfer Rate : 4x
Multiplier : 1/2x
Fast-Writes Enabled : No
Side Band Enabled : No
Side Band Support : Yes
Aperture Size : 64MB

PCI Bus(es) on Hub 1
Version : 2.10
Number of Bridges : 1
PCI Bus 0 : PCI (33MHz)
Multiplier : 1/3x

LPC Hub Controller 1
Model : VIA Technologies Inc VT82C686/A PCI to ISA Bridge
ACPI Power Management Enabled : Yes
Delayed Transaction Enabled : Yes
Multiplier : 1/4x
Speed : 8MHz
DMA Multiplier : 1/2x
DMA Speed : 4MHz

USB Controller 1
Model : VIA Technologies Inc VT82C686A USB Controller
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

USB Controller 2
Model : VIA Technologies Inc VT82C686A USB Controller
Version : 1.10
Interface : UHCI
Channels : 2
Speed : 48MHz
Supported Speed(s) : Low (1.5Mbps) Full (12Mbps)
Legacy Emulation Enabled : No

System SMBus Controller 1
Model : Intel/SW PIIX4/OSBx SMBus
Advanced TCO Mode Enabled : No
Slave Device Enabled : Yes
PEC Support : No
Speed : 16kHz

Expansion Slot(s)
ISA : ISA 16-bit +5V Full-Length
ISA : ISA 16-bit +5V Full-Length
ISA : ISA 16-bit +5V Full-Length
ISA : ISA 16-bit +5V Full-Length
PCI (9h) : PCI 32-bit +5V Full-Length Used (S3 Inc 86C732 Trio32, 86C764 Trio64, 86C765 Trio64V+ Rev 01)
PCI (Ah) : PCI 32-bit +5V Full-Length Used (D-Link Inc DFE-530TX+ PCI Fast Ethernet Adapter (Rev.C1))
PCI (Bh) : PCI 32-bit +5V Full-Length Available
PCI (Ch) : PCI 32-bit +5V Full-Length Available
AGP (8h) : AGP 32-bit +5V Full-Length Available

Port Connector
PRIMARY IDE : None - ATA / None
SECONDARY IDE : None - ATA / None
FDD : 8251 FIFO - Floppy Disk / None
COM1 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
COM2 : Serial Port 16450 - 9 Pin Dual Inline / DB-9 pin male
LPT1 : Parallel Port ECP/EPP - DB-25 pin female / DB-25 pin female
Keyboard : Keyboard - None / PS/2
PS/2 Mouse - Detected : Mouse - PS/2 / PS/2
USB : USB - None / None

Performance Tips
Notice 224 : SMBIOS/DMI information may be inaccurate.
Warning 100 : Large memory sizes should be made of Registered/Buffered memory.
Tip 2546 : Large memory modules should be ECC/Parity.
Warning 2528 : System monitor device implementation is known to vary.
Tip 2513 : AGP Bus is unused or AGP card not fully AGP compatible.
Tip 2525 : Current AGP data rate not optimal.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.
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#5
jaxisland

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http://www.soyousa.c...826322fcd69ab0f

That is the update bios for my specs, just in case anyone else needs it. So far it fixed my locking up issues.

Thanks
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#6
jaxisland

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Ok, so the new BIOS did not do anything. I am still getting the error id 4 and 5 and it is still locking up. The only thing that is running is outlook 2003.

could this be causing the lockup?

Thanks
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#7
dsenette

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...it's possible..but.. that's weird that those errors don't get any refferences to that...
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#8
jaxisland

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The errors refer to the power management but i turned it off in bios and upgraded and still locking up on me.
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#9
dsenette

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you could always try repairing office and see if that helps..but...it just doesn't make sense at all...those errors don't refer to software...at least not through any of my research
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#10
jaxisland

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I may try the repair, but Im stumped. I ran ad-aware that came up fine, Ive done CCleaner, chkdsk /f /r, maybe I should try repairing windows?
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#11
dsenette

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couldn't hurt....maybe an sfc /scannow before you try the repair..maybe there's a system file that's screwed up...there's nothing showing in event viewer is there?
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#12
jaxisland

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I will try the scan. I am still getting these two events and after the BIOS upgrade.


Event ID: 4
Source: ACPI
Description:
AMLI: ACPI BIOS is attempting to read from an illegal IO port address (0x71), which lies in the 0x70 - 0x71 protected address range. This could lead to system instability. Please contact your system vendor for technical assistance.

Event ID: 5
Source: ACPI
Description:
AMLI: ACPI BIOS is attempting to write to an illegal IO port address (0xcf8), which lies in the 0xcf8 - 0xcff protected address range. This could lead to system instability.

Its weird, really makes it seem like a power management thing.
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#13
jaxisland

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I have not done the scan yet, but I ran memtest and that is ok. It just failed a hard drive scan so Im going to try and track that down.
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