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Personal All-In-One Printer A940


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#1
Cathy Kalmus

Cathy Kalmus

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Dell all-in-one printer is only printing parts of pages or just the first few paragraphs of something, and sometimes just prints about every other line. I have an Dell 8300 series computer system with XP.

I have had the system for about 1 1/2 years now. Black printer cartridge says it still contains about 1/3 ink left and the color cartrige says it has 3/4 left. I have done some trouble shooting, such as cleaning the heads, realigning the paper.

I would appreciate any help possible. Also, would it be advisable to maybe reprogram printer into the system?

Cathy

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#2
gerryf

gerryf

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Since you cleaned the printheads and realigned the paper, did you also clean the print maintenance station? this is where the printer cartridge rests when not printing (off to the right).

It's a slim chance...You could certainlu upgrade the printer driver and the printer firmware...no harm in trying. Remove the printer from Windows first, though, by selecting it and choose delete (answer yes if windows asks you if you want to remove ALL files associated.

I would download the newest drivers and firmware from Dell rather than using the disk that came with it.
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