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#16
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You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#17
jeanure

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i'll try

Edited by jeanure, 21 August 2006 - 11:29 AM.

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#18
jeanure

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it is still the same
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#19
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Can you click start then run, type msconfig then press enter, click start up, click disable all, replace the ticks for the firewall, antivirus and any antispyware programmes you have, click apply and reboot
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#20
jeanure

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can't do that either.
as soon as i entered msconfig, windows started to shut down.
do u think i should reformat windows?
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#21
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Can you start the PC, keep tapping F8 until you get options, select safe mode, try msconfig then

Have you got data you need on the drive?
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#22
jeanure

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doesn't work on safe mode too..
which data?
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#23
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Documents you created, pictures etc
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#24
jeanure

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yes2. ive saved them all in an external drive.

Edited by jeanure, 24 August 2006 - 06:56 AM.

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#25
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Just checking, there is nothing on the drive you need to keep?

You have all the software CD's and product keys for all programmes you want to install?
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#26
jeanure

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god, u're scaring me..
erm, when i bought the laptop, it came with a cd labelled 'driver cd and user's manual'
is that the one i need?
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#27
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Better to find out about missing software now

Can you put the drivers CD in, cancel it when it auto-runs

Click start, my computer, right click the drive with the driver CD in, click explore to see what is on it
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#28
jeanure

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i don't know what i should look for

there's a driver folder

and inside it are audio folder, bluedog folder, camera, cardbus & card reader, chipset, LAN, modem, touchpad, VGA, WLAN
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#29
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That looks fine

This is optional, and suggested because the repair should have improved things so it would be good to check if there is anything wrong with the memory

Click this for a guide to using Memtest

Click this to download Memtest

Run it for a couple of hours

This is also optional, but will wipe the drive more comprehensively than XP

To completely erase all data on the drive(s)

Click this to download Boot and Nuke

Click this for a guide to using Boot and Nuke

Use the autonuke option, which could take 8 hours or so, then when you run Windows set up, check it is creating a RAW1 partition on C, if the drive letter is different, restart the PC and it should default to C

8 hours is for a 200GB drive, so a laptop will be much quicker

These may be of use if you haven't installed XP before

http://www.theelderg...l_-_graphic.htm

http://www.theelderg...l_-_graphic.htm

Use the default NTFS XP format, not quick
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