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Can't remove pop-ups!


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#16
Rawe

Rawe

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Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.
  • Save it to your desktop.
  • Please double-click Killbox.exe to run it.
  • Select:
    • Delete on Reboot
    • then Click on the All Files button.
  • Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

    C:\WINDOWS\system32\ffJmpWeb.dll
    C:\WINDOWS\DWUninst.exe
    C:\WINDOWS\instbubl.exe
    C:\WINDOWS\system32\zlbw.dll
    C:\WINDOWS\system32\taskdir~.exe
    C:\WINDOWS\system32\taskdir.exe
    C:\WINDOWS\system32\ipod.raw.exe
    C:\WINDOWS\system32\senssrv.dll
    C:\WINDOWS\system32\qvxgamet4.exe
    C:\WINDOWS\system32\ab602395.exe
    C:\WINDOWS\system32\dlh9jkdq8.exe
    C:\WINDOWS\qyatm.dll
    C:\WINDOWS\system32\yru3e83d.sys
    C:\WINDOWS\system32\yru3e83d.dll
    C:\Setup100.exe
    C:\WINDOWS\srvlzakvwy.exe
    C:\WINDOWS\system32\wnsapisv.exe
    C:\WINDOWS\RDFX4.exe
    C:\WINDOWS\Eim03.exe
    C:\WINDOWS\system32\nsf86.dll
    C:\WINDOWS\run2.exe
    C:\Program Files\Common Files\kqiq
    C:\WINDOWS\system32\msvcrt64.dll


  • Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  • Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).
If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

-----

Please download SmitfraudFix © S!Ri
Extract the content (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply. :whistling:

Note : process.exe is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.
http://www.beyondlog...processutil.htm
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#17
smawpaws

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Sorry this took so long! Problems with work.

I am having trouble downloading killbox, but I will keep trying and post as soon as I get it done. :whistling:

Edit:Got it going! I did not clean anything, just ran the scan and posted it here.
Just a side note, my hubby has been having trouble with pop-ups on his desktop. Will this stuff fix everything, or will I have to do it from his, also?



SmitFraudFix v2.83

Scan done at 19:41:44.81, Mon 09/04/2006
Run from C:\Documents and Settings\Owner\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in normal mode

»»»»»»»»»»»»»»»»»»»»»»»» C:\

C:\exit FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32

C:\WINDOWS\system32\wp.bmp FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\Owner\Application Data


»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\Owner\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys

HKLM\SOFTWARE\PSGuard.com FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components

[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"


»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{2C1CD3D7-86AC-4068-93BC-A02304BB2236}"="DCOM Server 2236"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}"="OLE Automation Module"

[HKEY_CLASSES_ROOT\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"



»»»»»»»»»»»»»»»»»»»»»»»» AppInit_DLLs
!!!Attention, following keys are not inevitably infected!!!

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""

»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection

C:\WINDOWS\system32\wininet.dll infected !

»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll backup

Volume in drive C has no label.
Volume Serial Number is 584A-2A46

Directory of C:\WINDOWS\$NtServicePackUninstall$

02/06/2004 06:05 PM 588,288 wininet.dll
1 File(s) 588,288 bytes

Directory of C:\WINDOWS\ServicePackFiles\i386

08/04/2004 01:56 AM 656,384 wininet.dll
1 File(s) 656,384 bytes

Directory of C:\WINDOWS\system32

08/04/2004 01:56 AM 656,384 wininet.dll
1 File(s) 656,384 bytes

»»»»»»»»»»»»»»»»»»»»»»»» End

Edited by smawpaws, 04 September 2006 - 07:47 PM.

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#18
Rawe

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Please print these instructions out, or write them down, as you can't read them during the fix.

Next, please reboot your computer in Safe Mode by doing the following:
1) Restart your computer
2) After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
3) Instead of Windows loading as normal, a menu should appear
4) Select the first option, to run Windows in Safe Mode
5) Choose your usual account.


Once in Safe Mode, open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process; if it doesn't, please restart it into Normal Windows.
A text file will appear onscreen, with results from the cleaning process; please copy/paste the content of that report into your next reply along with a fresh HijackThis log :whistling:
The report can also be found at the root of the system drive, usually at C:\rapport.txt

Warning : running option #2 on a non infected computer will remove your Desktop background.
  • 0

#19
smawpaws

smawpaws

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SmitFraudFix v2.83

Scan done at 18:48:53.90, Fri 09/08/2006
Run from C:\Documents and Settings\Administrator\Desktop\SmitfraudFix
OS: Microsoft Windows XP [Version 5.1.2600] - Windows_NT
Fix ran in safe mode

»»»»»»»»»»»»»»»»»»»»»»»» Before SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{2C1CD3D7-86AC-4068-93BC-A02304BB2236}"="DCOM Server 2236"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}"="OLE Automation Module"

[HKEY_CLASSES_ROOT\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"


»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Generic Renos Fix

GenericRenosFix by S!Ri

C:\WINDOWS\system32\mscdaux.dll -> Missing File

msvcrt64.dll -> Missing File


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files


»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning

Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» After SmitFraudFix
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{2C1CD3D7-86AC-4068-93BC-A02304BB2236}"="DCOM Server 2236"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}"="OLE Automation Module"

[HKEY_CLASSES_ROOT\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@="C:\WINDOWS\system32\mscdaux.dll"



»»»»»»»»»»»»»»»»»»»»»»»» End




Logfile of HijackThis v1.99.1
Scan saved at 6:55:45 PM, on 9/8/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
C:\Program Files\Google\Gmail Notifier\gnotify.exe
C:\Program Files\MessengerPlus! 3\MsgPlus.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe
C:\WINDOWS\NCLAUNCH.EXe
C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
C:\Program Files\MySpace\IM\MySpaceIM.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\HP\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Bright Bug Software\Shared\Screen Savers\BBDTMngr.exe
C:\Program Files\Calenz\Calenz.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.mlparena....php?name=Forums
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [PE2CKFNT SE] C:\Program Files\Ulead Systems\Ulead Photo Express 2 SE\ChkFont.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [WinPatrol] C:\PROGRA~1\BILLPS~1\WINPAT~1\winpatrol.exe
O4 - HKLM\..\Run: [{0228e555-4f9c-4e35-a3ec-b109a192b4c2}] C:\Program Files\Google\Gmail Notifier\gnotify.exe
O4 - HKLM\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe"
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy Media Creator 7\Drag to Disc\DrgToDsc.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [IncrediMail] C:\PROGRA~1\INCRED~1\bin\IncMail.exe /c
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DW4] "C:\Program Files\The Weather Channel FW\Desktop Weather\DesktopWeather.exe"
O4 - HKCU\..\Run: [MessengerPlus3] "C:\Program Files\MessengerPlus! 3\MsgPlus.exe" /WinStart
O4 - HKCU\..\Run: [NCLaunch] C:\WINDOWS\NCLAUNCH.EXe
O4 - HKCU\..\Run: [Active Desktop Calendar] C:\Program Files\XemiComputers\Active Desktop Calendar\ADC.exe
O4 - HKCU\..\Run: [MySpaceIM] C:\Program Files\MySpace\IM\MySpaceIM.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.0.720.3640\GoogleToolbarNotifier.exe
O4 - Startup: Calenz Startup.lnk = C:\Program Files\Calenz\Calenz.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqthb08.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O4 - Global Startup: Run BBDTMngr.exe.lnk = C:\Program Files\Bright Bug Software\Shared\Screen Savers\BBDTMngr.exe
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Download All by FlashGet - C:\Program Files\FlashGet\jc_all.htm
O8 - Extra context menu item: Download using FlashGet - C:\Program Files\FlashGet\jc_link.htm
O8 - Extra context menu item: Yahoo! Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MI1933~1\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra 'Tools' menuitem: &FlashGet - {D6E814A0-E0C5-11d4-8D29-0050BA6940E3} - C:\PROGRA~1\FlashGet\flashget.exe
O9 - Extra button: Run IMVU - {d9288080-1baa-4bc4-9cf8-a92d743db949} - C:\Documents and Settings\BJ\Start Menu\Programs\IMVU\Run IMVU.lnk
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\Yahoo!\MESSEN~1\YPager.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1120340141859
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoft.../as5/asinst.cab
O16 - DPF: {A17E30C4-A9BA-11D4-8673-60DB54C10000} (YahooYMailTo Class) - http://us.dl1.yimg.c.../ymmapi_416.dll
O16 - DPF: {F00F4763-7355-4725-82F7-0DA94A256D46} (IMDownloader Class) - http://www2.incredim...er/imloader.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CCS\Services\Tcpip\..\{82CD4EC1-2E5F-4ED9-84C0-0DC75C0CA10B}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CS2\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - "C:\PROGRA~1\MSNMES~1\msgrapp.dll" (file missing)
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O21 - SSODL: msvcrt64.dll - {A81BE860-11A7-43B9-8E4B-84A3EE715319} - msvcrt64.dll (file missing)
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Kodak Camera Connection Software (KodakCCS) - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee.com McShield (McShield) - Unknown owner - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine (MCVSRte) - Mcafee.com Corporation - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: Remote Packet Capture Protocol v.0 (experimental) (rpcapd) - Unknown owner - %ProgramFiles%\WinPcap\rpcapd.exe" -d -f "%ProgramFiles%\WinPcap\rpcapd.ini (file missing)
  • 0

#20
Rawe

Rawe

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Hi again :whistling:

Go to Start » Run » type in: regedit » OK.
  • On the leftside, click to highlight My Computer at the top.
  • Go up to File » Export
    Make sure in that window there is a tick next to "All" under Export Branch.
    Leave the "Save As Type" as "Registration Files".
    Under "Filename" put RegBackup.
  • Choose to save it to C:\
  • Click Save and then go to File » Exit.
This is so the registry can be restored to this point if we need it. It may take a minute.

---

Please copy the following text in the quotebox below to a blank Notepad file. Make sure the filetype is set to "All Files" and save it as Fixit.reg to your desktop.

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{2C1CD3D7-86AC-4068-93BC-A02304BB2236}"=-

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}"=-

[HKEY_CLASSES_ROOT\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@=-

[HKEY_LOCAL_MACHINE\Software\Classes\CLSID\{3F143C3A-1457-6CCA-03A7-7AA23B61E40F}\InProcServer32]
@=-


Now double-click on the Fixit.reg on your desktop and allow it to merge with registry by clicking YES on the prompt.

----

Now, please run a scan with HijackThis and check the following object for removal:

O21 - SSODL: msvcrt64.dll - {A81BE860-11A7-43B9-8E4B-84A3EE715319} - msvcrt64.dll (file missing)

Close ALL other open windows except for HijackThis and hit FIX CHECKED. Exit HijackThis.

---

Updating Java and Clearing Cache
  • Go to Start > Control Panel double-click on the Software icon > Add/Remove Programs.
  • Search in the list for all previous installed versions of Java. (J2SE Runtime Environment.... )
    It should have next icon next to it: Posted Image
    Select it and click Remove.
  • After the reboot, go back into the Control Panel and double-click the Java Icon.
  • Under Temporary Internet Files, click the Delete Files button.
  • There are three options in the window to clear the cache - Leave ALL 3 CheckedDownloaded Applets
    Downloaded Applications
    Other Files
  • Click OK on Delete Temporary Files Window
    Note: This deletes ALL the Downloaded Applications and Applets from the CACHE.
  • Click OK to leave the Java Control Panel.
---

Lets try the following.... Save the instructions in the notepad in case of failure, if this doesn't work you'll have to do that system restore again...

Please run a scan with HijackThis and check the following objects for removal:

O17 - HKLM\System\CCS\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CCS\Services\Tcpip\..\{82CD4EC1-2E5F-4ED9-84C0-0DC75C0CA10B}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CS2\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14


With ALL the other open windows except for HijackThis, hit FIX CHECKED. Exit HijackThis.

Now, click Start -> Run and type in the following: ipconfig /flushdns (note the single space between ipconfig and /flushdns)

Then do the following again:
  • Go to Start > Control Panel and double-click on Network Connections
  • Then right click on your Default Connection
    • Usually Local Area Connection for Cable and DSL
  • Left click on Properties.
  • Click the Networking tab.
  • Double-click on the Internet Protocol (TCP/IP) item.
  • Select the radio dial that says Obtain DNS Servers Automatically.
  • Press OK twice to get out of the properties screen and reboot if it asks.
Make sure to reboot and post back with the logs requested earlier if your net works :blink:
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#21
smawpaws

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Which version of Java do I need to download?

Edited by smawpaws, 09 September 2006 - 03:16 PM.

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#22
Rawe

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Java Runtime Environment (JRE) 5.0 Update 8 :whistling:
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#23
smawpaws

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I lost internet again and had to do system restore. I did it twicw, just to make sure I did it right. Had to restore both times. I have restored to just after downloading java, so that part should be ok.

Edited by smawpaws, 09 September 2006 - 11:47 PM.

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#24
Rawe

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Lets try it this way....

Do the following again:
  • Go to Start > Control Panel and double-click on Network Connections
  • Then right click on your Default Connection
    • Usually Local Area Connection for Cable and DSL
  • Left click on Properties.
  • Click the Networking tab.
  • Double-click on the Internet Protocol (TCP/IP) item.
  • Select the radio dial that says Obtain DNS Servers Automatically.
  • Press OK twice to get out of the properties screen and reboot if it asks.
Go to Start > Run, and type in: cmd
Press: Enter after the above, and after every command below:
At the prompt, type in: cd\
At C:\> type in:
ipconfig /flushdns

Hit Enter.

Exit commandline.

Now make sure to reboot.

----

Post back with a fresh HijackThis log, and let me know what the following says:

Go to Start > Run, and type in: cmd
Press: Enter after the above, and after every command below:
At the prompt, type in: cd\
At C:\> type in:
ipconfig /displaydns (note the single space between ipconfig and /displaydns)

Hit Enter. :whistling:
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#25
smawpaws

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It won't let me do it. I have to click obtain ip automatically and then my ip disappers, but then it will let me change the dns, but it won't let me just change the dns.

(am I being a big pain in the butt yet?)
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#26
Rawe

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Then click obtain IP automatically and continue from there :whistling:
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#27
smawpaws

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Lost it again, had to restore. :whistling:
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#28
Rawe

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From one of our experts...

Can you ask if she has a search window in her taskbar?

If so, use this bfu:
http://home01.wxs.nl...080/deskbar.bfu

Then fix the offending O17

Basically, if you have a search window in your taskbar do the following..... (Let me know if you do not have search window in your taskbar, there is no need to do these steps if you don't have it!)

Please download Brute Force Uninstaller to your desktop.
  • Right-click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download deskbar.bfu.
Save it in the same folder you made earlier (c:\BFU).

Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by double-clicking BFU.exe
  • Behind the scriptline to execute field click the folder icon Posted Image and select deskbar.bfu
  • Press Execute and let it do it’s job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the Complete script execution box to pop up and hit OK.
  • Press Exit to terminate the BFU program.
Then fix these entries within HijackThis with all the other windows closed except for HijackThis:

O17 - HKLM\System\CCS\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CCS\Services\Tcpip\..\{82CD4EC1-2E5F-4ED9-84C0-0DC75C0CA10B}: NameServer = 85.255.115.4,85.255.112.14
O17 - HKLM\System\CS2\Services\Tcpip\..\{05BDD6F5-E35A-4274-B552-9ADB92CC57B3}: NameServer = 85.255.115.4,85.255.112.14


Then reboot and post a fresh log. Post if it was necessary to do these steps. :whistling:
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#29
smawpaws

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I have google. Is that what you mean? I can take a print-screen of my desktop if you want me to.


If so, use this bfu:
http://home01.wxs.nl...080/deskbar.bfu
(which step do I insert this link?)
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#30
Rawe

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Nope that's not what was meant :whistling:

I hope you have a little bit of time.. I'm getting helped with this, so have to wait a bit for another reply.
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