I've recently aquired a second hand computer with ME running on it. There were very few programs installed on it. As far as I am aware, the computer was working fine until we managed to get our hands on it! These are the programs we installed and I have no idea which caused the problem, if any, as they were all installed in quick succession:
Lotus Smart Suite 9.8
Mozilla Firefox (tried to uninstall by going to add/remove programs. Unable to. Just click it and nothing happens)
Mozilla Thunderbird (see above)
BitDefender 9 Proffessional Plus
Panicware PopUpStopper free
We also connected (wired) it to our router and is part of the network (BT Voyager 2100) which contains the main computer running on XP (wireless) and an XBox (wired). It had another XP, but it's being repaired.
The messages that continually come up are:
An error has occured in your program. To keep working anyway, click ignore and save your work in a new file. To quit this program, click close. You will lose information you entered since your last save. (then you have 2 options) CLOSE or IGNORE (you can only click on CLOSE. Nothing happens if you click on IGNORE) (This message is always followed by the bellow message)
(Firefox or bdmcom or something else) has caused an error in GDI.EXE (Firefox or bdmcom or something else) will now close. If you continue to experience problems, try restarting your computer. CLOSE (While this error message always follows the above, sometimes this message happens by itself)
The system very, very frequently freezes and we never know what to do. We've tried pressing Ctrl Alt Delete, but most of the time nothing happens and when the box does come up, the only thing I would know to do is click 'end program' when it says 'program not responding' , but it never says anything is not responding! So we end up holding the power button down until it shuts off. I'm aware that we shouldn't do that, but we don't know what else to do.
Frequently a web page or a file on the computer will come up with a completely different font, usually one you can't read like wingdings.
I have tried to run a scan with BitDefender, but up till now it has always caused the second error message and the BD closes down. Right now it is doing it. It has taken 1 1/2 hours and it is only 77% done. It only has a tiny fraction of the files I have on my main computer, yet it's taking far longer.
I can't think of anything else. Please please help! Thank you so so much.