I am connected to the net and can access all the websites I want, but when I try to do a live update through Norton or when I try to update windows I get the errors in the topic title.
I have gone through all the initial site recomendations and I have gone through the symantic recomendations, I have gone through the microsoft recomendations, I have taken a number of steps that this site recomends in other posts, and nothing seems to work. My Norton personal firewall is also disabled and is not allowing me to enable it (it says I have insufficient privledges .... this is not true I am the admin.).
I have also tried the recomendation of not using IE but rather switching to Firefox (or other explorer), but Firefox gives me an error about not being able to connect to the internet as well.
I ame open to any recomendations you may have .... here is my Hijack This log... If you see anything on it pertaining to this issue or anyother, I would appreciate your help.....
Thanks in advance...
Logfile of HijackThis v1.99.0
Scan saved at 1:22:57 PM, on 3/20/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\NavNT\defwatch.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\NavNT\rtvscan.exe
C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
C:\WINDOWS\system32\regsvc.exe
C:\WINDOWS\system32\MSTask.exe
C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\WBEM\WinMgmt.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SymTray.exe
C:\Program Files\NavNT\vptray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\MsgSys.EXE
C:\Program Files\NavNT\VPC32.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\NMAIN.EXE
C:\Drivers and Programs\HijackThis.exe
C:\WINDOWS\system32\NOTEPAD.EXE
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [CloneCDElbyCDFL] "C:\Program Files\Elaborate Bytes\CloneCD\ElbyCheck.exe" /L ElbyCDFL
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [vptray] C:\Program Files\NavNT\vptray.exe
O4 - HKLM\..\Run: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtray.exe SetReg
O4 - HKLM\..\RunOnce: [SymTray - Norton SystemWorks] C:\Program Files\Common Files\Symantec Shared\Symtrdr.exe
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai...all/xscan53.cab
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\NavNT\defwatch.exe
O23 - Service: Logical Disk Manager Administrative Service - VERITAS Software Corp. - C:\WINDOWS\System32\dmadmin.exe
O23 - Service: Norton AntiVirus Client - Symantec Corporation - C:\Program Files\NavNT\rtvscan.exe
O23 - Service: Norton Unerase Protection - Symantec Corporation - C:\Program Files\Norton SystemWorks\Norton Utilities\NPROTECT.EXE
O23 - Service: Symantec Network Drivers Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\SPEEDD~1\nopdb.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe