Would I need to disable ZA in order to use Ultra VNC? The reason I ask is because right now I am utilizing the RD connection to transfer files between my current computer and my new one. After I do that I'll probably reformat this one and install Symantec Client Security (my school provides free acess: yay for tech fees), so I will have a firewall (and one that I am more familiar with... ironically).
I tried the steps you recommended and added my other computer to ZA's Trusted Zones. However I still received the same message I received when it was disabled:
The client could not connect to the remote computer.
Remote connections might not be enabled or the computer might be too busy to accept new connections.
It is also possible that network problems are preventing your connection.
Please try connecting again later. If the problem continues to occur, contact you administrator.
I know that we're not having network problems because not only have other people been RDing successfully, but we (the Help Desk staff) have not been contacted by the Operator ('administrator') about any problems. I suppose it is a step forward that it is allowing me to connect the same way it did when ZA was disabled after this last update... which means that if I/we can figure out whatever is wrong I should be able to connect after this... ha...
Thank you for all your help ^.^