Several months ago, they believe that their PC was infected with that oh so heartbreaking mblaster virus. While they finally got the appropriate patch and applied it they fear it is rearing it's ugliness again. As near as I can remember, the message that they are getting now after months of normalicy is as follows:
"LSA Shell has shut/ is closing/ needs to close" and that the system "Needs to shut down and restart now" Then they get kicked off and the PC does just that. Shuts itself down.
This only happens when logged into the net and not when the PC is used for word processing or playing games such as the SIMS.
Thanks in advance for what aide you can lend.
admin edit: I changed the title to better help others having the same problem.
Edited by admin, 03 May 2004 - 08:27 AM.