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adaware stuck in safe mode


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werther

werther

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My girlfriends step-dad has been having serious problems with his laptop so I have been commisioned to fix it.
I am now just starting my journey with this piece and am trying to run adaware in safe mode. It keeps getting 'stuck'* when scanning the registry.
*stuck=just sits there -system is not froze, but adaware is not using any of the cpu.

this happened the other night when I tried running Norten in safe mode too. I just didn't think anything of it cause I know Nortan is a piece of crap.

The reason I am running this:

In normal operation this computer will not let you use my computer or internet explorer. If you do try to use them the explorer.exe cpu usage goes to 100%. When you click internet explorer no window comes up (same with my computer) but in the task manager you see the process thread for IE.

any ideas?


Edit: ok guys it turns out this guy never runs defrag or dskchk.
I ran dskchk and in phase 4 it found tons of bad clusters.
It took 8 hours to run on a 30gb hd! I have not had the chance to try Adaware again but I am quite sure that it would run without a hitch this time. Anyway looks like the culprit wasn't virus/spyware anyway but an aging hd. I always go into fixing pc's [bleep]-backwards. Shoulda started with the simple stuff.
oh yeah, one last thing; although I make money off of people continually buying garbage windows systems, I am not a sleuth........Buy A Mac. There is no reason not to anymore. You can run xp and mac os x both on one system. I think once people start using OS X just a little bit, they will never look back.

Edited by werther, 22 August 2006 - 10:39 AM.

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