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Startup problems with xp


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#1
bazza

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I HAVE A NEW COMPUTER WHICH HAS ERATIC STARTUP. WHEN I BOOT THE MACHINE I GET THE XP WINDOW, THEN THE WELCOME WINDOW FOLLOWED BY MY DESKTOP. THIS IS WHERE IT GETS TRICKY. SOMETIMES IT FINISHES BOOTING AND ICONS APPEAR IN STARTUP BAR AND EVERYTHING IS FINE. OTHER TIMES IF I WAIT 5 MINUTES IT WILL FINALLY STARTUP BUT OFTEN I GET NO STARTUP AND AS I CAN'T TURN OF THE MACHINE FROM "START", I HAVE TO CLOSE DOWN MANUALLY AND REBOOT 4 OR 5 TIMES BEFORE IT FINALLY WORKS CORRECTLY. I ONLY HAVE CCAP (NORTONS) RUNNING IN MY STARTUP. I HAVE CONSIDERED I HAVE A SOFTWARE PROBLEM BUT THERE IS NO CONSISTANCY WITH THE WAY THE MACHINE STARTS UP. I SUSPECT IT COULD BE HARDWARE, ALTHOUGH THE GUYS THAT ASSEMBLED THE COMPUTER SAY THAT IN 99.9% OF THE TIME IT IS A SOFTWARE PROBLEM.
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#2
Guest_rushin1nd_*

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can you get into safemode with networking
check in your device manager for any yellow tiangles and update that driver
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#3
fleamailman

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The rule of thumb, has it been like this from the start, if so I would suspect hardware. Follow ruchin1nd advice.

Two steps;

on keyboard
press: winkey + r
type: devmgmt.msc
press: enter
see if there are any yellow tags on the hardware entries, means they are missing their drivers.

on keyboard
press: winkey + r
type: msconfig
press: enter
mouseclick:startups
remember which ones a enabled for restoring later but for the moment unclick them to see if it is some startup conflict.
reboot computer.

Edited by fleamailman, 22 August 2006 - 09:55 AM.

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#4
bazza

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THANKS FOR THE SUGGESTIONS. THERE WERE NO YELLOW TAGS IN DEVMGMT. THE ONLY PROGRAM I HAVE RUNNING ON STARTUP IS NORTONS ANTI-VIRUS 2006. DO YOU THINK THIS COULD CAUSE CONFLICT. I AM A BIT WARY OF RUNNING THE MACHINE WITH NORTONS DISABLED.

Edited by bazza, 22 August 2006 - 04:15 PM.

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#5
Guest_rushin1nd_*

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go start...right click my computer..open..on hard disks right click on c:drive...go to properties...then on the tools tab click it...click check now check both automatically fix errors then scan for and attempt to fix bad sectors click start then reboot .its a slow process but it will scan every thing including free space and make any repairs donot dis able anything else until this done

Edited by rushin1nd, 22 August 2006 - 04:24 PM.

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#6
bazza

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THANKS FOR YOUR HELP FOLKS. CARRIED OUT YOUR SUGGESTIONS BUT THE PROBLEM IS STILL THERE. SO I GUESS IT'S BACK TO COMPUTER WRANGLER GUYS. MIND YOU THE COMPUTER DID NOT HAVE A GOOD START. THE HARD DRIVE WAS NOT PLUGGED INTO THE MOTHERBOARD!!!!
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#7
Guest_rushin1nd_*

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so i guess you plugged it in does that make a difference at start up
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#8
Guest_rushin1nd_*

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Since its a new computer did you update with microsoft updates
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#9
bazza

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YES..DONE ALL THAT
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#10
Guest_rushin1nd_*

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since its new perhaps you should take it back the warranty should cover any deficiencies
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#11
bazza

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THANKS. THAT'S THE PLAN. I WILL LET YOU KNOW THE OUTCOME.
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