1. A dialogue box (iExplore.exe-application error) appears intermittingly (but only one time per Internet session): with the message:
2. “Instruction at 015b38AE referenced memory at 016cd8b4. The memory could not be read”; click on ok to terminate the program.
3. This is followed by another dialogue box: “Runtime error 216 at 015b38ae”.
4. Nothing seems to happen when OK is clicked on, but System Restore no longer works. System restore is set to max (12%) or 9150 MB. Restore seems to be working until the last 10-15 percent when a “restoration Incomplete” message comes on.
Seeing references for the Subseven Trojan virus for runtime error 216 on the Internet; the following were run without finding anything: Symantec and SVG free edition anti virus scan; Spybot and Spyware Doctor. Also a Logitech USB wheel mouse is being used. The following sub-key was found as below:
HKEY_LOCAL_MACHINE\Software\Classes\exefile\shell\command (Default) value is “%1” %*
Is there another way to test this? Suggested reading? Would a hijackthis log help? Any suggestions would be appreciated. Thank you, Joan