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Error loading NEWDOT please help


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#1
shell38

shell38

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Hi

My son is running an old pc but it is good enough for him and it helps him do his homework, so he is pretty lost with out it. He is running Windows 98 se. The computer loads. He is running a wirless internet connection from my computer. Although this is showing the green little tv screen in the tool bar he can not get onto the internet at all. He can how ever do everything else.

When the computer fully loads a grey box with an Error message comes up which is as follows:

Error Loading C:\PROGRA~1\NEWDOT~1\NEWDOT~1.DLL

The system cannot find the file specified.

Please can anyone help me or has anyone else had this problem i have tried doing a search on google etc but have not really come across much help. I would very much like to get this problem solved so he is up and running before he goes back to school.

Many thanx
Shell
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#2
shell38

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I have still been looking through the sites to see if i can try to sort this and come across a few one says i can get rid of it in add and remove prog but am abit unsure if i do this as another says be careful another says about copying it into explorer but again not sure bout this. If i do delete it from the add remove program would it harm the pc im not even sure if it is in there

Thanx shell
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#3
taher

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Hello shell38, and welcome to geekstogo.

I'd like to direct you to this thread, specifically the following:

Step Five: Posting a Hijack This Log

Posted ImageHijack This - Download - Homepage

Automated tools are not always successful at removing malware from your system. Some infections may generate random files names, are too new, or use other tricks to avoid detection.

HijackThis examines certain key areas of the Registry and Hard Drive and lists their contents. These are areas which are used by both legitimate programmers and hijackers. Some items are perfectly fine. You should not remove them. Never remove everything. Doing that could leave you with missing items needed to run legitimate programs and add-ins.

This section is designed to help you produce a log, post the log into the Forum and finally remove the items as directed by the Member helping you. This involves no analysis of the list contents by you. That will be done by the Geeks to Go Staff.

If you have run and fixed anything with Spybot Search and Destroy, Ad-Aware, or any spyware program please reboot before scanning.

Save HijackThis in its own folder (i.e. C:\HJT). DO NOT run it from within a zip manager (Winzip), as no backups will be saved.

Posted Image
This is how HijackThis looks when it first opened.

You do not have to change any settings at this point.
Notice the empty section in the middle. This is where the scan results will be listed later.
Note the set of buttons down the middle. To start the scan, Click the Do a System Scan and Save a Logfile button on the top.

Posted Image
HijackThis after the scan.

After HijackThis finishes scanning, a log will automatically open for you in Notepad with the results.

Return to the Forum and reply to your original post (or start a new thread in the Malware Removal Forum). Copy the entire contents of the Notepad file that opened, and paste it into your post. Then, wait for a Staff member to reply to your thread with instructions.

Additional Copy and Paste Instructions
Having problems with cut and paste? Open the text file. Go to the Toolbar of your text editor, Notepad for example and click Edit. Move the mouse down to Select All and click on Select All to highlight the text. Go back to Edit again and move the mouse down to Copy. Click Copy. Go to the Forum and reply to your original post. When the page opens, click on an empty space in the reply window with your mouse to set focus for the paste operation. Finally, hold down the Ctrl button and click the letter v on the keyboard to paste the text into your post.

You don't need to post your log in a new thread, just add a reply here. Thanks.
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