Just downloaded and used ccleaner. Utilized both cleaner and issues sections. Stayed away from the other areas ... for the moment.
Prior to doing the above I had followed your post above and did the following as you suggested :
clean your prefetch folder GO START...CLICK RUN...TYPE IN... prefetch ...CLICK OK..EDIT..SELECT ALL ..ON ANY BLUE FILE RIGHT CLICK THEN DELETE.............go to your tools menu at the top of your page select internet options delete cookies... delete files including offline put check mark click ok then close by clicking apply then ok.....go start..... all programs....accesseries...system tools....disk defragmenter.....just defragment ......GO START...CLICK RUN...TYPE IN ..chkdsk /f /r....then reboot and let this process go through its five stages do not disturb this
To that end do you feel it is necessary to defrag AGAIN?
Thank you