[gambit2846]

Hello,

I followed all the steps you recommend before posting a HJT log except for Trojan Hunter because my trial expired. Ewido has caught a couple of Downloader.Agent.uj viruses that it could not eradicate. I don't know if this information is relevant but before my computer started getting sluggish, Firefox would continually pop up with a message stating "Shockwave flash the plug-in performed an illegal operation. You are strongly advised to restart Firefox". I greatly appreciate any form of advice.

Here is the Ewido scan report:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:55:55 AM 8/24/2006

+ Scan result:



[184] VM_00D80000 -> Downloader.Agent.uj : Error during cleaning.
[208] VM_00C00000 -> Downloader.Agent.uj : Error during cleaning.
[740] VM_009E0000 -> Downloader.Agent.uj : Error during cleaning.


::Report end



Here is the HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 11:02:14 AM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\wdfmgr.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\The Cleaner\tca.exe
C:\Program Files\The Cleaner\tcm.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...o&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go...bookaccessories
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [tcactive] C:\Program Files\The Cleaner\tca.exe
O4 - HKLM\..\Run: [tcmonitor] C:\Program Files\The Cleaner\tcm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144827327703
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C3F50A5-A636-4EDD-A869-8AB084A4125D}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe



Any help is appreciated. Thank you!

[Advertisements]

Hello Gambit and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have been hijacked by our comrades in Belarus or the Ukraine and have signs of the Wareout infection. Let’s see what we can do.

You appear to have two antivirus (AV) programmes running; AVG and Norton. This is bad practice as they will cause slowness and also conflicts. Please uninstall one of them.

Firstly could you please disable The Cleaner from running in real-time, as it will hinder our attempts to change anything.

Also please disable Ewido Guard from running for the same reason. Right click on the orange icon in the taskbar (near the clock) and uncheck Resident Shield. The icon will change to a grey colour.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C3F50A5-A636-4EDD-A869-8AB084A4125D}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24

Click FIX CHECKED. Close HijackThis.

Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ), along with a new HijackThis log into this topic.

[Crustyoldbloke]

Hello Gambit and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions!

You have been hijacked by our comrades in Belarus or the Ukraine and have signs of the Wareout infection. Let’s see what we can do.

You appear to have two antivirus (AV) programmes running; AVG and Norton. This is bad practice as they will cause slowness and also conflicts. Please uninstall one of them.

Firstly could you please disable The Cleaner from running in real-time, as it will hinder our attempts to change anything.

Also please disable Ewido Guard from running for the same reason. Right click on the orange icon in the taskbar (near the clock) and uncheck Resident Shield. The icon will change to a grey colour.

When your PC has been declared clean, please only enable one of those two programmes to run in real-time. All others should be used as “on demand” scanners. Having more than one antispyware programme running in real-time will cause slowness and even conflicts.

Please download FixWareout from one of these sites:
http://downloads.sub.../Fixwareout.exe
http://www.bleepingc.../Fixwareout.exe

Save it to your desktop and run it. Click Next, then Install, make sure "Run fixit" is checked and click Finish.
The fix will begin; follow the prompts. You will be asked to reboot your computer; please do so. Your system may take longer than usual to load; this is normal.

Once the desktop loads a text file will open (report.txt), you can close it - the file has already been saved.

Run HijackThis. Click "Do a System Scan Only", and place a check next to the following items (if found):

O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C3F50A5-A636-4EDD-A869-8AB084A4125D}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24

Click FIX CHECKED. Close HijackThis.

Finally, please post the contents of the text file that opened earlier (you can find it at C:\fixwareout\report.txt ), along with a new HijackThis log into this topic.

[gambit2846]

Thank you for your help. I really appreciate it.

Here is the earlier report:


Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\}7DC948AA94D4-6CCB-8284-C2D9-501E1BC2{
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ruins\mpwmd
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\1trap
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Urls\2trap
...

Microsoft ® Windows Script Host Version 5.6
Random Runs removed from HKLM
"dmwpm.exe"=-
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...
* csr.exe C:\WINDOWS\System32\CSRZW.EXE

»»»»»
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal
C:\WINDOWS\SYSTEM32\CSRZW.EXE 51,204 2006-08-22

Other suspects.
Directory of C:\WINDOWS\system32

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.


Here is the HJT report:

Logfile of HijackThis v1.99.1
Scan saved at 1:45:16 PM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINDOWS\system32\cisvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\cidaemon.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\Google Updater\GoogleUpdater.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go...bookaccessories
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144827327703
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C3F50A5-A636-4EDD-A869-8AB084A4125D}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

I thought I removed Norton from my computer after I installed AVG. After you pointed out that I still have Norton, I followed some instructions on how to delete the remaining parts of Norton from my computer. I successfully erased most of it except for this one: C:\Program Files\Common Files\Symantec Shared. Everytime I try to erase it, it states that access is denied. Any suggestions on how to get rid of it?

Thank you again for your help. You're doing a great service.

[Crustyoldbloke]

Hello again

Firstly, thank you for your generosity.

Something is not right here.

The second HJT log shows no improvement.

Please run Wareout fix again, and include these in the HJT fix

Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark or tick against the following:

O17 - HKLM\System\CCS\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\..\{6C3F50A5-A636-4EDD-A869-8AB084A4125D}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS1\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24
O17 - HKLM\System\CS2\Services\Tcpip\..\{4E8D2AB2-ED79-4749-B6AD-AB61D806A17E}: NameServer = 85.255.115.5,85.255.112.24
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: NameServer = 85.255.115.5 85.255.112.24

Click on Fix Checked when finished and exit HijackThis.

As before, can I please see a log for both Wareout and HJT?

Thanks

[gambit2846]

Thanks again for helping. Hope this works!

Here is the Fixwareout report:

Fixwareout ver 1.003
Last edited 8/11/2006
Post this report in the forums please

Reg Entries that were deleted
...

Microsoft ® Windows Script Host Version 5.6
Random Runs removed from HKLM
...

PLEASE NOTE, There WILL be LEGITIMATE FILES LISTED. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.

»»»»» Searching by size/names...
* csr.exe C:\WINDOWS\System32\CSRZW.EXE

»»»»»
Search five digit cs, dm and jb files.
This WILL/CAN also list Legit Files, Submit them at Virustotal
C:\WINDOWS\SYSTEM32\CSRZW.EXE 51,204 2006-08-22

Other suspects.
Directory of C:\WINDOWS\system32

»»»»» Misc files.

»»»»» Checking for older varients covered by the Rem3 tool.

Here is the Hijack This report:

Logfile of HijackThis v1.99.1
Scan saved at 5:35:20 PM, on 8/24/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go...bookaccessories
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Google Updater.lnk = C:\Program Files\Google\Google Updater\GoogleUpdater.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144827327703
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe


Did it change? Hope so. Thanks again!

Edited by gambit2846, 24 August 2006 - 06:37 PM.

[Crustyoldbloke]

Hello again

That looks a lot better. The hijack is gone and I see only 1 entry in HJT that needs deleting. We can also try to fully uninstall Norton (Symantec).

Download and run this Norton removal tool

To start please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

CCleaner
combofix.exe

Please open, and update Ewido anti-spyware

• Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.
  
• After the update finishes (the status bar at the bottom will display "Update successful")
  
• Please select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  
• Under "Reports"
• Select "Automatically generate report after every scan"
• Deselect "Only if threats were found"
• Close Ewido. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

• In Safe Mode, load Ewido and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be patient.
  
• Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.
  
• Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (I suggest the Desktop).
  
• Please ensure you post that log in your reply.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

O4 - HKLM\..\Run: [ViewMgr] C:\Program Files\Viewpoint\Viewpoint Manager\ViewMgr.exe

Now close all windows other than HiJackThis, then click Fix Checked.

Please remove these entries from Add/Remove Programs in the Control Panel (if present):(click Start>Settings>Control Panel)

Viewpoint (anything)

Please notify me of any other programmes that you don’t recognise in that list in your next response

Please set your system to show all files; please see here if you're unsure how to do this.

Please delete this folder (if present) using Windows Explorer:

C:\Program Files\Viewpoint\

Close Windows Explorer and Reboot normally

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, and under the heading of Applications uncheck Ewido Security Suite log then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Double click combofix.exe & follow the prompts.

When it has finished, it will produce a log. Please post that log in your next reply.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post back a fresh HijackThis log (from normal mode) and I will take another look. (3 logs in total)

[gambit2846]

Hello again,

Here are the log reports you requested:

Ewido:

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 10:54:03 AM 8/25/2006

+ Scan result:



C:\SWSETUP\SYMNSC\02\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\16\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\37\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\AR\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\BR\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\CH\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\CS\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\DK\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\FI\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\FR\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\GK\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\GR\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\HU\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\IL\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\IT\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\JP\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\KR\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\LA\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\NL\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\NO\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\PL\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\PT\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\RU\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\SE\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\SK\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\SP\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\TR\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\TW\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\TZ\LURegWMI.exe -> Adware.Dm : Cleaned with backup (quarantined).
C:\SWSETUP\SYMNSC\US\LUREGWMI.EXE -> Adware.Dm : Cleaned with backup (quarantined).


::Report end



ComboFix:

VivianKyinn - 06-08-25 11:15:20.65
ComboFix 06.08.24 - Running from: C:\Documents and Settings\VivianKyinn\Desktop

((((((((((((((((((((((((((((((( Files Created from 2006-07-25 to 2006-08-25 ))))))))))))))))))))))))))))))))))


2006-08-24 13:11 51,204 --a------ C:\WINDOWS\system32\csrzw.exe


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-08-25 11:14 -------- d-------- C:\Program Files\Mozilla Firefox
2006-08-25 10:56 -------- d-------- C:\Program Files\backups
2006-08-25 10:55 4038 --a------ C:\Program Files\hijackthis.log
2006-08-25 09:52 -------- d-------- C:\Program Files\ewido anti-spyware 4.0
2006-08-24 18:04 -------- d-------- C:\Program Files\Google
2006-08-24 17:55 -------- d-------- C:\Program Files\Common Files
2006-08-24 09:33 218112 --a------ C:\Program Files\HijackThis.exe
2006-08-23 13:19 -------- d-------- C:\Program Files\SpywareBlaster
2006-08-23 13:05 -------- d-------- C:\Documents and Settings\VivianKyinn\Application Data\Macromedia
2006-08-09 07:39 -------- d-------- C:\Program Files\Internet Explorer
2006-08-07 08:23 777472 --a------ C:\WINDOWS\system32\drivers\avg7core.sys
2006-08-07 08:23 27904 --a------ C:\WINDOWS\system32\drivers\avg7rsxp.sys
2006-08-01 16:32 -------- d-------- C:\Documents and Settings\VivianKyinn\Application Data\AVG7
2006-08-01 16:31 4288 --a------ C:\WINDOWS\system32\drivers\avg7rsw.sys
2006-08-01 16:31 23424 --a------ C:\WINDOWS\system32\drivers\avgmfrs.sys
2006-08-01 16:31 -------- d-------- C:\Program Files\Grisoft
2006-07-27 06:24 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-07-21 01:24 72704 --a------ C:\WINDOWS\system32\hlink.dll
2006-07-06 16:21 -------- d-------- C:\Documents and Settings\VivianKyinn\Application Data\AdobeUM
2006-06-26 10:58 -------- d-------- C:\Program Files\PCFriendly


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Apoint"="C:\\Program Files\\Apoint2K\\Apoint.exe"
"AGRSMMSG"="AGRSMMSG.exe"
"NvCplDaemon"="RUNDLL32.EXE C:\\WINDOWS\\system32\\NvCpl.dll,NvStartup"
"nwiz"="nwiz.exe /install"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"UpdateManager"="\"C:\\Program Files\\Common Files\\Sonic\\Update Manager\\sgtray.exe\" /r"
"eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start"
"CoolSwitch"="C:\\WINDOWS\\system32\\taskswitch.exe"
"HP Software Update"="C:\\Program Files\\HP\\HP Software Update\\HPWuSchd2.exe"
"TkBellExe"="\"C:\\Program Files\\Common Files\\Real\\Update_OB\\realsched.exe\" -osboot"
"QuickTime Task"="\"C:\\Program Files\\K-Lite Codec Pack\\QuickTime\\qttask.exe\" -atboottime"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"!ewido"="\"C:\\Program Files\\ewido anti-spyware 4.0\\ewido.exe\" /minimized"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000000

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000005

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,cc,00,00,00,00,00,00,00,34,03,00,00,e2,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\sharedtaskscheduler]
"{438755C2-A8BA-11D1-B96B-00A0C90312E1}"="Browseui preloader"
"{8C7461EF-2B13-11d2-BE35-3078302C2030}"="Component Categories cache daemon"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"



Completion time: Fri 08/25/2006 11:15:59.90
ComboFix.txt


And HJT:

Logfile of HijackThis v1.99.1
Scan saved at 11:17:16 AM, on 8/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go...bookaccessories
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144827327703
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe


Hope everything looks good. Thanks again!

[Crustyoldbloke]

Hello again

It's all looking good. Just an adjustment to make.

Rescan with HijackThis. Close all programmes leaving only HijackThis running. Place a checkmark or tick against the following:

O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q105&bd=presario&pf=laptop

Click on Fix Checked when finished and exit HijackThis.

Please install Killbox by Option^Explicit.

• Please double-click Killbox.exe to run it.
• Select Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\csrzw.exe

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

Post back a fresh HijackThis log, from normal mode, and I will take another look.

[gambit2846]

Hi,

Here is the new Hijack This File:

Logfile of HijackThis v1.99.1
Scan saved at 5:33:08 PM, on 8/25/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Apoint2K\Apoint.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\WINDOWS\system32\taskswitch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\nvsvc32.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Apoint2K\Apntex.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.hp.com/go...bookaccessories
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [CoolSwitch] C:\WINDOWS\system32\taskswitch.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\K-Lite Codec Pack\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~3\Office10\EXCEL.EXE/3000
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1144827327703
O16 - DPF: {6E5A37BF-FD42-463A-877C-4EB7002E68AE} (Housecall ActiveX 6.5) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {CE28D5D2-60CF-4C7D-9FE8-0F47A3308078} (ActiveDataInfo Class) - https://www-secure.s...rl/SymAData.cab
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\SHARED\HPQWMI.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\system32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe

Looking good?

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

MVPS Hosts file This replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

SiteAdvisor download this plug-in for your browser and it will alert you of a known bad site for FREE.

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
WINDOWS DEFENDER - With daily updates and scans, this programme offers good security against malware.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programme for “on demand” scanning, having two or more antivirus systems is not recommended as they may well cause conflicts and slowness.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

It just remains for me to wish you happy safe surfing; I hope you found my advice helpful.

[gambit2846]

Thanks for all of the help! I really appreciate it!

[Crustyoldbloke]

You are very welcome.

I will leave this thread open for a few days in case of misfortune.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.