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#1
Dragnsfire

Dragnsfire

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  • 49 posts
My co-worker's computer is having mass pop-ups. (I seem to have issues with making them understand about these things) I first ran spybot & adaware on my own before coming onto here and got rid of a lot of spyware, etc. Unfortunately, even after running everything else on here, she still is having the pop-ups and I'm not even going to begin to try and decipher the HJT log. One thing though: when I ran the Trend HouseCall, it came up with the following:

TROJ_DLOADER.DLI

It was unable to clear this from her workstation and was the only thing it found. After running subsequent Adaware & Spybot scans, I am still finding 1 or 2 items each time and the pop-ups are unending. So, I look to you as I have in the past with similar situations for assistance in any way you can. Thanks in advance. Here's my HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:51:27 PM, on 8/24/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\win32077202-167581.exe
C:\WINNT\Duce6.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINNT\system32\nsb7F.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [win32077202-167581] C:\WINNT\win32077202-167581.exe
O4 - HKLM\..\Run: [TheMonitor] C:\WINNT\Duce6.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemed...s/mediaview.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1153275124906
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe
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#2
loophole

loophole

    Malware Expert

  • Retired Staff
  • 9,798 posts
Hello :whistling:

1. You will need to update ewido to the latest definition files.
  • On the left hand side of the main screen click update.
  • Then click on Start Update.
  • The update will start and a progress bar will show the updates being installed.
    (the status bar at the bottom will display ("Update successful")
  • Exit Ewido, do not run the scan yet!
If you are having problems with the updater, you can use this link to manually update ewido.
ewido manual updates

2. Please download Brute Force Uninstaller to your desktop.
  • Right click the BFU folder on your desktop, and choose Extract All
  • Click "Next"
  • In the box to choose where to extract the files to,
  • Click "Browse"
  • Click on the + sign next to "My Computer"
  • Click on "Local Disk (C:) or whatever your primary drive is
  • Click "Make New Folder"
  • Type in BFU
  • Click "Next", and Uncheck the "Show Extracted Files" box and then click "Finish".
3. RIGHT-CLICK HERE and choose "Save As" (in IE it's "Save Target As") in order to download Alcra PLUS Remover.
Save it in the same folder you made earlier (c:\BFU).

Do not do anything with these yet!

Reboot your computer into Safe Mode. You can do this by restarting your computer and continually tapping F8 until a menu appears. Highlight Safe Mode and hit enter.

4. Once in Safe Mode, Open Ewido:
  • Click on scanner
  • Click on Complete System Scan and the scan will begin.
  • You will be prompted to clean the first infection.
  • Select "Perform action on all infections", then proceed.
  • Once the scan has completed, there will be a button located on the bottom of the screen named Save report
  • Click Save report.
  • Save the report .txt file to your desktop or a location where you can find it easily.
Close ewido anti-malware.

5. Then, please go to Start > My Computer and navigate to the C:\BFU folder.
  • Start the Brute Force Uninstaller by doubleclicking BFU.exe
  • Behind the scriptline to execute field click the folder icon Posted Image and select alcanshorty.bfu
  • Press Execute and let the program do it’s job. (You ought to see a progress bar if you did this correctly.)
  • Wait for the complete script execution box to pop up and press OK.
  • Press exit to terminate the BFU program.
Reboot into normal windows and post the contents of Ewido text report that you saved and a new HiJackThis log.
  • 0

#3
Dragnsfire

Dragnsfire

    Member

  • Topic Starter
  • Member
  • PipPip
  • 49 posts
Thanks for the help. Here is the Ewido scan log & the new HJT log:

EWIDO

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 4:48:12 PM 8/24/2006

+ Scan result:



C:\Documents and Settings\WK9\Local Settings\Temporary Internet Files\Content.IE5\4B2ZYR0V\WinAntiVirusPro2006ScannerInstall[1].cab/UWA6P_0001_N68M2301NetInstaller.exe -> Not-A-Virus.Downloader.Win32.WinFixer.d : Cleaned with backup (quarantined).
:mozilla.78:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
:mozilla.79:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.2o7 : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Addynamix : Cleaned with backup (quarantined).
:mozilla.64:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
:mozilla.65:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
:mozilla.66:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
:mozilla.67:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
:mozilla.13:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Clickbank : Cleaned with backup (quarantined).
:mozilla.6:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Com : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup (quarantined).
:mozilla.39:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
:mozilla.62:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
:mozilla.63:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Fastclick : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Findwhat : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Goclick : Cleaned with backup (quarantined).
:mozilla.73:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup (quarantined).
:mozilla.12:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Revenue : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][2].txt -> TrackingCookie.Targetnet : Cleaned with backup (quarantined).
C:\Documents and Settings\WK9\Cookies\[email protected][1].txt -> TrackingCookie.Trafficmp : Cleaned with backup (quarantined).
:mozilla.68:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.69:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
:mozilla.58:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
:mozilla.59:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
:mozilla.60:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
:mozilla.61:C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


::Report end




HJT[u]

Logfile of HijackThis v1.99.1
Scan saved at 4:55:17 PM, on 8/24/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\WINNT\win32077202-167581.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqgalry.exe
C:\WINNT\system32\wuauclt.exe
C:\WINNT\Duce6.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINNT\system32\nsb7F.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [win32077202-167581] C:\WINNT\win32077202-167581.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKLM\..\Run: [TheMonitor] C:\WINNT\Duce6.exe
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemed...s/mediaview.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1153275124906
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe


I haven't had any pop-ups on her computer yet, but sometimes it takes a few minutes after restarting for them to pop up again. How's it look? Thanks!!!!
  • 0

#4
loophole

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Looking better :whistling:

Please download the Killbox by Option^Explicit.

Note: In the event you already have Killbox, this is a new version that I need you to download.
  • Save it to your desktop.


Please run a scan with HijackThis and check the following lines for removal:

R3 - Default URLSearchHook is missing
O4 - HKLM\..\Run: [win32077202-167581] C:\WINNT\win32077202-167581.exe
O4 - HKLM\..\Run: [TheMonitor] C:\WINNT\Duce6.exe


Now close ALL other open windows except for HijackThis and hit FIX CHECKED. Exit HijackThis.


Killbox
[*] Please double-click Killbox.exe to run it.
[*] Select:
  • Delete on Reboot
  • then Click on the All Files button.
[*]Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):


C:\WINNT\win32077202-167581.exe
C:\WINNT\Duce6.exe




[*] Return to Killbox, go to the File menu, and choose Paste from Clipboard.

[*]Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).[/list]
If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.


After the reboot

Please go HERE to run Panda's ActiveScan
  • Once you are on the Panda site click the Scan your PC button
  • A new window will open...click the Check Now button
  • Enter your Country
  • Enter your State/Province
  • Enter your e-mail address and click send
  • Select either Home User or Company
  • Click the big Scan Now button
  • If it wants to install an ActiveX component allow it
  • It will start downloading the files it requires for the scan (Note: It may take a couple of minutes)
  • When download is complete, click on My Computer to start the scan
  • When the scan completes, if anything malicious is detected, click the See Report button, then Save Report and save it to a convenient location. Post the contents of the ActiveScan report along with a new hijackthis log.

  • 0

#5
Dragnsfire

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I'm still running the Panda scan, but the pop-ups before running killbox (thanks for the link, btw...I'd already had a previous version). Panda is about halfway done, and I'm only scanning the local drive because this is a networked system attached to a rather large server drive that makes Panda take 3x as long. I'll repost with the results of the scan & a new HJT log shortly
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#6
Dragnsfire

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Okay.. Panda finshed faster than I thought it would. Probably because I did it previously for 'My Computer' which scans both our server drive and my own computer which is networked for Timeslips. Here are the logs:

ACTIVESCAN/PANDA

Incident Status Location

Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\WK9\Application Data\Mozilla\Firefox\Profiles\75yl0hl9.default\cookies.txt[.realmedia.com/]
Spyware:Cookie/Doubleclick Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][1].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][2].txt
Spyware:Cookie/Mediaplex Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][1].txt
Spyware:Cookie/RealMedia Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][1].txt
Spyware:Cookie/Searchportal Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][1].txt
Spyware:Cookie/Statcounter Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][2].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][2].txt
Spyware:Cookie/DriveCleaner Not disinfected C:\Documents and Settings\WK9\Cookies\[email protected][1].txt



HJT

Logfile of HijackThis v1.99.1
Scan saved at 5:59:21 PM, on 8/24/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\system32\stisvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\WINNT\SOUNDMAN.EXE
C:\WINNT\System32\igfxtray.exe
C:\WINNT\System32\hkcmd.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Microsoft Hardware\Keyboard\type32.exe
C:\Program Files\Microsoft Hardware\Mouse\point32.exe
C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe
C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\Hewlett-Packard\Toolbox\jre\bin\javaw.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe
C:\Program Files\TrojanHunter 4.5\THGuard.exe
C:\Program Files\Timeslips\TSTimer.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
C:\PROGRA~1\Webshots\webshots.scr
C:\WINNT\system32\wuauclt.exe
C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqgalry.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HJT\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSL encrypt - {746455FE-D059-47e7-AF0E-140E03F5A447} - C:\WINNT\system32\nsb7F.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINNT\System32\msdxm.ocx
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINNT\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINNT\System32\hkcmd.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [IntelliType] "C:\Program Files\Microsoft Hardware\Keyboard\type32.exe"
O4 - HKLM\..\Run: [POINTER] point32.exe
O4 - HKLM\..\Run: [Abacus msgs] "M:\Abacus\msgs.exe" /"M:\Abacus\"
O4 - HKLM\..\Run: [StatusClient 2.6] C:\Program Files\Hewlett-Packard\Toolbox\StatusClient\StatusClient.exe /auto
O4 - HKLM\..\Run: [TomcatStartup 2.5] C:\Program Files\Hewlett-Packard\Toolbox\hpbpsttp.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\Hewlett-Packard\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.5.0_08\bin\jusched.exe"
O4 - HKLM\..\Run: [THGuard] "C:\Program Files\TrojanHunter 4.5\THGuard.exe"
O4 - HKCU\..\Run: [TSTimer] "C:\Program Files\Timeslips\TSTimer.exe"
O4 - Startup: Webshots.lnk = C:\Program Files\Webshots\Launcher.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP Image Zone Fast Start.lnk = C:\Program Files\Hewlett-Packard\hp LaserJet 1160_1320 series\Digital Imaging\bin\hpqthb08.exe
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_08\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O15 - Trusted Zone: *.elitemediagroup.net
O16 - DPF: {5526B4C6-63D6-41A1-9783-0FABF529859A} - http://cabs.elitemed...s/mediaview.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.micros...b?1153275124906
O16 - DPF: {88D969C0-F192-11D4-A65F-0040963251E5} (XML DOM Document 4.0) - file://C:\TempEI4\EI40_\msxml4.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoft...free/asinst.cab
O20 - Winlogon Notify: igfxcui - C:\WINNT\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: NavLogon - C:\WINNT\system32\NavLogon.dll
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINNT\system32\HPZipm12.exe


So... what's my damage so far? And...any tips on getting co-workers to realize how much of a pain in the you-know-what this is to deal with? I've been here for over a year and a half and have not once had to restore an image, reformat, or go through such extensive measures to get this stuff off my comp. Everyone else? At least twice with one of those...if not more.

Thanks for all your help, I appreciate it so much and I know my co-worker does too...even if I can't get through to her *lol*
  • 0

#7
loophole

loophole

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Looks good just do the below

Please download ATF Cleaner by Atribune.
This program is for XP and Windows 2000 only Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.
If you use Firefox browserClick Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browserClick Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
For Technical Support, double-click the e-mail address located at the bottom of each menu.


Let me know how the computer is behaving :whistling:
  • 0

#8
Dragnsfire

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So far it's looking good, but I'm only back in the office for a few minutes. I'll repost tomorrow around lunchtime (pacific) and see how she's doing with the computer during the morning. I'll tell her to let me know if she's getting any pop-ups or if anything else is screwy. Thanks again!!!! You are all life (and computer) savers here.
  • 0

#9
loophole

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OK :whistling:
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#10
Dragnsfire

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Looks like it's doing great. She hasn't had any pop-ups opening at all. Thanks again for all the help, you're awesome! :whistling: :blink:
  • 0

#11
loophole

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Great, Glad to hear it :whistling:

We have a couple of last steps to perform and then you're all set.

First, let's reset your hidden/system files and folders if we unhid them. System files are hidden for a reason and we don't want to have them openly available and susceptible to accidental deletion.
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View tab.
* Under the Hidden files and folders heading UNSELECT Show hidden files and folders.
* CHECK the Hide protected operating system files (recommended) option.
* Click Yes to confirm.
* Click OK.
Next, let's clean your restore points and set a new one:

Reset and Re-enable your System Restore to remove infected files that have been backed up by Windows. The files in System Restore are protected to prevent any programs from changing those files. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected)1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Restart your computer.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.
[/list]System Restore will now be active again.

Now that you are clean, to help protect your computer in the future I recommend that you get the following free programs if you don't have them:
  • SpywareBlaster to help prevent spyware from installing in the first place.
  • SpywareGuard to catch and block spyware before it can execute.
  • IESpy-Ad to block access to malicious websites so you cannot be redirected to them from an infected site or email.
You should also have a good firewall. Here are 3 free ones available for personal use:and a good antivirus (these are also free for personal use):It is critical to have both a firewall and anti virus to protect your system and to keep them updated.

To keep your operating system up to date visit monthly. And to keep your system clean run these free malware scanners weekly, and be aware of what emails you open and websites you visit.

To learn more about how to protect yourself while on the internet read this article by Tony Klien: So how did I get infected in the first place?

Have a safe and happy computing day!
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