[grassi]

ok. i just copied the file path of password stealer into the white box where it says full path of file to delete, which finally with killbox using the file browser folder .exe showed up for the end file path. So i clicked on red x and all files, on reboot, and im impressed. It restarted, with hidden files shown and NO PASSWORD_STEALER....
"you the man" This makes me feel much more safe. There were no othe prompts or messages, it just shut down an rebooted. Is that it M8? I thank you very much. I appreciate it, i really do.

Edited by grassi, 01 September 2006 - 01:46 PM.

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That should take care of it.

Before I let you go, let's rehide your system files, clean up the temporary files on your computer in case any last pieces of malware are lurking there, and set a new Windows Restore Point.

We need to re-hide system files so that you don't accidentally delete something :

• Open My Computer from the start menu.
• Click the Tools menu, then select Folder options.
• Open the View tab at the top.
• Select the option Do not show hidden files and folders.
• Check the box labeled Hide protected operating system files (Recommended).

Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click Yes.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

Turn off System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.

Reboot.

Turn ON System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• UN-Check *Turn off System Restore*.
• Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP

That's it! Here are some tips for safer surfing in the future

Anti-Virus: Anti-virus software is absolutely critical to keeping your computer safe. If you do not have any, please download either AVG Free or avast! but not both. Running more than one anti-virus program causes conflicts and can actually reduce protection.

Firewall: A firewall is highly recommended in order to keep your computer safe from all kinds of nasties. A free version of ZoneLab's firewall ZoneAlarm is available here.

Anti-Spyware: Anti-spyware programs can be instrumental in preventing malware from infecting your computer in the first place. Periodic scans will keep your computer clean, and a few programs offer real-time malware protection.

• Spybot Search&Destroy - Offers real-time protection with its Tea-timer software as well as an immunization feature and system scanner
• Ad-aware SE Personal Edition 1.06 - Scans your system for numerous types of malware. Real-time protection is available via Ad-watch, available in the Professional Edition. Visit Lavasoft for more information.
• SpywareBlaster - excellent program to prevent spyware from being installed on your computer.
• SpywareGuard - real-time spyware protection against Browser Helper Objects (BHOs), dialers, etc.

Internet Browsers: the internet browser you use plays a large role in keeping you safe and secure. Check out these two suggestions for an alternative to Internet Explorer:

• Mozilla Firefox - sleek and secure, Firefox is the fastest browser on the web with a built-in pop-up blocker as well as multiple available extensions.
• Opera - a powerful, secure browser with a built-in pop-up blocker, E-mail program, RSS support, and IRC chat support.

Other Information: here are a couple of other things to keep in mind.

• Windows Updates - It's very important to keep your computer updated with the latest security patches and software from Microsoft.
• Also click here to read Tony Klein's article, "How Did I Get Infected in the First Place?"

Thanks for your patience during the clean-up process! Safe surfing!

Regards,
Matt

Edited by Matt.F, 01 September 2006 - 04:44 PM.

[Matt.F]

That should take care of it.

Before I let you go, let's rehide your system files, clean up the temporary files on your computer in case any last pieces of malware are lurking there, and set a new Windows Restore Point.

We need to re-hide system files so that you don't accidentally delete something :

• Open My Computer from the start menu.
• Click the Tools menu, then select Folder options.
• Open the View tab at the top.
• Select the option Do not show hidden files and folders.
• Check the box labeled Hide protected operating system files (Recommended).

Download and install CleanUp!

Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

• Empty Recycle Bins
• Delete Cookies
• Delete Prefetch files
• Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.

It may ask you to reboot at the end, click Yes.

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

Turn off System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• Check Turn off System Restore.
• Click Apply, and then click OK.

Reboot.

Turn ON System Restore.

• On the Desktop, right-click My Computer.
• Click Properties.
• Click the System Restore tab.
• UN-Check *Turn off System Restore*.
• Click Apply, and then click OK.

How to Turn On and Turn Off System Restore in Windows XP

That's it! Here are some tips for safer surfing in the future

Anti-Virus: Anti-virus software is absolutely critical to keeping your computer safe. If you do not have any, please download either AVG Free or avast! but not both. Running more than one anti-virus program causes conflicts and can actually reduce protection.

Firewall: A firewall is highly recommended in order to keep your computer safe from all kinds of nasties. A free version of ZoneLab's firewall ZoneAlarm is available here.

Anti-Spyware: Anti-spyware programs can be instrumental in preventing malware from infecting your computer in the first place. Periodic scans will keep your computer clean, and a few programs offer real-time malware protection.

• Spybot Search&Destroy - Offers real-time protection with its Tea-timer software as well as an immunization feature and system scanner
• Ad-aware SE Personal Edition 1.06 - Scans your system for numerous types of malware. Real-time protection is available via Ad-watch, available in the Professional Edition. Visit Lavasoft for more information.
• SpywareBlaster - excellent program to prevent spyware from being installed on your computer.
• SpywareGuard - real-time spyware protection against Browser Helper Objects (BHOs), dialers, etc.

Internet Browsers: the internet browser you use plays a large role in keeping you safe and secure. Check out these two suggestions for an alternative to Internet Explorer:

• Mozilla Firefox - sleek and secure, Firefox is the fastest browser on the web with a built-in pop-up blocker as well as multiple available extensions.
• Opera - a powerful, secure browser with a built-in pop-up blocker, E-mail program, RSS support, and IRC chat support.

Other Information: here are a couple of other things to keep in mind.

• Windows Updates - It's very important to keep your computer updated with the latest security patches and software from Microsoft.
• Also click here to read Tony Klein's article, "How Did I Get Infected in the First Place?"

Thanks for your patience during the clean-up process! Safe surfing!

Regards,
Matt

Edited by Matt.F, 01 September 2006 - 04:44 PM.

[Matt.F]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

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