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#1
alphanumeric

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Hello.

I was wondering if anyone here can help me. I am currently running on windows XP sp2. I do get sound from winamp when playing my mp3 files, problem is i cant seem to get some other file types to have sound. I saw this when i opened up my sound settings in the control panel. The button to play sample wav files for system music is blacked out.

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Also, I cant get get audio from sites that I visit like youtube and google video. But the video seems to be working fine. I also tried reinstalling the flash player but to no avail the results were the same. I tried to change the file associations back to defaults but still it wont work.

I recently had a trojan removal, and was advised by someone in the malware removal thread to try out some deleted .dll files. I tried putting them back to where he told me but same result.

If anyone out there knows what is going on I would appreciate the help. Thanks in advance.
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#2
Retired Tech

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If you click the arrow it should have no sounds and windows default

Click the audio tab to see the default playback device is correct

If you have the software CD for the soundcard, re-install it
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#3
alphanumeric

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I tried reinstalling the soundcard but then it goes to the blue error screen. I cannot see the message because the system reboots suddenly after it goes to that screen.

How do you enable that auto reboot stuff so I can post the message here?

Btw, it also does that blue screen when I tried installing windows update.

Thanks in advance.
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#4
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You can use this guide to repair XP

Possibly, you will need to press the start button and keep tapping the delete key, (possibly F2) until the PC enters set up. Change the boot order to CD ROM Drive then hard drive, press F10 then press enter, load the XP CD then type Y then press enter, as it reboots, look for press any key to load from CD, press enter

You will need your XP product key to complete this

The XP Product Key is a 25 character alpha numerical code, which does not include the sequence OEM


If you have audio / video files which are subject to DRM you should check with the provider for known issues with performing an XP repair install

XP Repair Install

Windows XP repair feature won't delete your data, installed programs, personal information, or settings. It just repairs the operating system

The XP repair install will look and run as a normal install, however, you must not see a request to format the drive


After running XP Repair you will need to install all Windows Updates

Microsoft Update
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#5
alphanumeric

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i'm a sony vaio user and it didnt come with an XP install disk. i only have 2 recovery disks. will that do?
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#6
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Check with Sony because different manufacturer's use different types of recovery CD

Some will only restore the PC to day one condition, which is not what you need
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#7
alphanumeric

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ill try to proceed with this recovery cd, but i just have to make sure that it wont ask me to format right?

when i get to that stage, correct me if im wrong but i can still back out of the setup or i cant?
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