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Computer error when connected to NET


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#1
andydude00

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Please help I have a Windows XP, Toshiba lap top computer and whenever my computer's wireless card is turned on the computer enters a blue screen and i have to restart it. What can I do?
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#2
emery

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Check if your wireless card works like normal. Go Start>control panel>system>hardware>device manager. Look under network adaptors. See any yellow ! or ?.
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#3
andydude00

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Thank you for helping.

Well I did what you said and there was no sign of anything wrong with the wireless card on the device manager part. What I did to further diagnose the problem was to disable the card, and I tried to run some programs. Nothing went wrong, then I enabled it and turned it on and I received a blue page error. This showed on my screen for less than a second and then the computer turns off, and then on again.
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#4
andydude00

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What else should I do?
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#5
emery

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Go to device manager again. Click on the network adaptor. Hit ''DELETE''. This will uninstall it from device manager. Restart the computer and let windows find a correct driver for the device.
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#6
andydude00

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Hey emery, thank you so much for the help. I finally got the computer to work with YOUR help! Thanks a million to you and the other geeks to go techs.
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#7
emery

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Thanks for letting us know how it worked out.

Thanks

Emery
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