[dwr120]

i've installed a web monitoring app and when attempt to start it, it gives me this message:

shdocvw.dll or one of its dependencies is not registered or is missing components.

i've discovered this to be part of Int. Explorer...i have xp home and this is part of the OS. i've been told to re-install IE but that its not a stand alone anymore. i've attempted to replace the .dll file but it says that another app is currently using it...not sure which one. all programs have been closed at this point.

currently my IE is very buggy...crashes a lot. anyone have any ideas?

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You're right, that is a part of Windows/IE....it is the Shell Doc Object and Control Library

Notice the error message adds "or one of its dependencies"

When shdocvw.dll is in use, it access/uses dozen of other files. Therefore, if that were all that was going on, I would focus on the application, not Windows IE for that specific problem.

p.s.--You didn't mention ithe program's name


But, you are having more problems...could you be more specific?

You should also consider running a spyware and antivirus check, first, then posting a hijack log in the appropriate forum. Have you run all windows updates

[gerryf]

You're right, that is a part of Windows/IE....it is the Shell Doc Object and Control Library

Notice the error message adds "or one of its dependencies"

When shdocvw.dll is in use, it access/uses dozen of other files. Therefore, if that were all that was going on, I would focus on the application, not Windows IE for that specific problem.

p.s.--You didn't mention ithe program's name


But, you are having more problems...could you be more specific?

You should also consider running a spyware and antivirus check, first, then posting a hijack log in the appropriate forum. Have you run all windows updates

[dwr120]

thanks for the response!

the app is called X3Watch. it is an accountability software used to detect when sites of ill repute are accessed. the link for it is: http://www.x3watch.com/

i am running xp home sp2 with all current updates. the probs with IE have been general freezing and the coveted opportunity to send a report to Microsoft. This happens frequently. I haven't noticed a pattern that leads me to any specific app or type of website.

i have run some spyware and virus check recently. didn't find too much.

[gerryf]

well, that is easily the wierdest thing I've ever seen....well, not the wierdest, but certainly up there....xxxchurch....go figure.

Well, I checked the website, and saw the forums (and saw your username there), and it seems to be a unique problem just to you. So....where does that lead us?

Hmm, back to unique problem on your machine. Let's try a few things:

First, let's reregister the DLL

Start > select Run, then type
regsvr32 c:\Windows\System32\shdocvw.dl­l
hit OK button

Do the same for each of these
regsvr32 c:\Windows\System32\Shell32.dll
regsvr32 c:\Windows\System32\Oleaut32.dll
regsvr32 c:\Windows\System32\Actxprxy.dll
regsvr32 c:\Windows\System32\Mshtml.dll
regsvr32 c:\Windows\System32\Urlmon.dll


You might want to post a hijacklog as spyware and virus programs are not perfect

[dwr120]

yeah, it's a bit wierd. i won't vouch for everything on their site but i like the accountability software. it's all in the interest of helping each other kick some bad habits. trying to be a better christian is all. not to preach but to explain.

thanks for the help again!

i reregistered the dlls and the program still gives me the same error. i'm not sure what you mean by a hijack log, could you explain? also, any more ideas about the dll issue?

[gerryf]

Do you have your windows disk?

I'm wondering if a reinstall of internet explorer would work.

Start > Run and in the box type (or cut and paste the following)

rundll32.exe setupapi,InstallHinfSection DefaultInstall 132 %windir%\Inf\ie.inf

hit ok

AGAIN, YOU MUST HAVE YOUR WINDOWS DISK READY.