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#1
David_H

David_H

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Either using automatic updates or trying to get updates for my OS (which is XP Home, SP 2), I am unable to get updates.

Here is what happens when I try (manually) to get an update:

There are three (I believe) screens involved here.

1. The first says that the OS/MS are checking. (Presumably for what updates are required.)

2. The second gives me a choice an "Express" install, which is recommended, and a "custom" install.

3. The third - labeled "Information" says Files required to Use Microdsoft Updates, are no longer registered or installed on your compute" and then gives me a cguce to "rigister or reinstall" the appropriate files or to read more about the problem. If I check "register or reinstall" I'm recycled back to number one and there is no update.

Any ideas? I'd appreciate some help with this.

David

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#2
Guest_rushin1nd_*

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Did you acceppt terms of agreement

is your automatic updates on

this can be verified by checking your automatic updates in your control panel


please reduce the size of your fonts its slightly too much for the eyes
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#3
David_H

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Yes, it is checked. Checked automatic updates.

Any other ideas?

The reason for the larger text is that I find text this small difficult to read.

David
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#4
Guest_rushin1nd_*

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do you have a time and day set or weekly

or do you see alittle gold shield in the corner of your task bar

if you do see it it should be installing updates

at times you maybe prompt to restart your computer
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#5
David_H

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Time and day set.

No shield in the task panel.

Reboot done many times.

David
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#6
Guest_rushin1nd_*

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what version of internet explorer are you using

you need internet explorer 5 or higher to get updates

are you getting any errors if so which one
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#7
Guest_rushin1nd_*

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you can find out what version you got by clicking help at the top of page then click about internet explorer
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#8
David_H

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Internet Explorer 6.

No errors shown. It just recycles as per my original message.
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#9
Guest_rushin1nd_*

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dont update and surf or do any thing other than up dates

When you try to open the Windows Update Web site, you encounter one of the
following problems:

- After the scan for updates is complete, the scan restarts continually.

- After the scan for updates is complete and you select an item to download and
install, the scan starts again from the beginning. This may happen in a
window within a window.

- The scan for updates never completes.

- Internet Explorer may become unresponsive during any of the above conditions.
If you have other Web sites open, they may lock and lose data in transit.

resolution

To Disable your Discussion Bar in Internet Explorer:

1. On the "View" menu,point to "Explorer Bar".
3. Click "Discuss" to remove the check mark and disable this option.
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#10
David_H

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Don't know if the scan is complete - I assume not. There are no downloads shown.

I don't run OE, rather Thunderbird so OE is not running. When it was, the problem was the same.

I've not heard of the "Discussion Bar."
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#11
Guest_rushin1nd_*

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you should try windows update alone with no browers open

try cleaning your computer

with disk cleanup from your system tools

then start ..run..type in prefetch click edit..select all...on any blue file right click then delete

restart

try to do windows update with no other programs or browser open
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#12
David_H

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Done.

Cleaning done.

Pre-fetch done.

Reboot done.

Attempted update.

No difference.
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#13
Guest_rushin1nd_*

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Several problems on the Windows Update site can be caused by outdated or mismatched site
software. To install updated software for Windows Update on all operating systems other than Windows 95 or Windows NT 4.0, please follow the instructions below.


Resolution


For Windows 2000, Windows XP, or Windows Server 2003:
download our controls from http://v4.windowsupd...icode/iuctl.cab and save them to your desktop. Extract the .cab file following the steps below:

1. Go to the desktop and right click the iuctl.cab file.
2. Click "Open".
3. Select all the files listed.
4. Right click on them and click "Extract."
5. Point to a known location (like the desktop) and click "OK."
6. Go to the location you selected and right click the iuctl.inf file.
5. Click "Install."


see if you can install them manually
just want to see if it works this way
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#14
David_H

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Your first six points work fine, but when I go to install them a get a flash on the screen and then no change.
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#15
Guest_rushin1nd_*

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is your pop-up blocker on it may prvent the install you can check in your internet options under privacy tab

check your tool bar see if its on there to make sure that your pop-up blocker is off

check to see if its off in your internet security settings



do have windows installer3.1 you check by looking in your add and remove programs if you dont you can get it here

http://www.softwarep...ninstallnt.html

control panel, add / remove, tick show updates, look for this update

KB908531


also do you have this security patch in your add and remove programs

kb912812

this one blocks active x even safe ones
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