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Malware Removal Upto Can't Open CW shredder, spy bot or any online


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#1
chadcraddock

chadcraddock

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I think i may have some Malware/spyware/virus on my PC. I few days ago I noticed more and more pop up adverts and eventually discovered 'Surf Side Kick3'. I have followed numerous posts on various sites to remove this and it does appear to be gone now. However I can no longer open my Norton Anti Virus. The subsription did run out last week but I can't open it to update it. I have also followed the 'must read this before posting a hijack log' post but when i get to the stage to use CW shredder I cannot open this tool. I also can't open Spybot, download or even get on any of the online virus scanners or the trojan hunter. Below is my Hijack this log. I am on Windows 200 professional. I hoep someone can help.

Logfile of HijackThis v1.99.1
Scan saved at 11:06:58 PM, on 8/30/2006
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINNT\system32\stisvc.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINNT\system32\winservnt32.exe
C:\WINNT\Explorer.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINNT\system32\RUNDLL32.EXE
C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
C:\Program Files\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\HijackThis\HijackThis.exe

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.c...earch.yahoo.com
F2 - REG:system.ini: Shell=Explorer.exe winservnt32.exe
F2 - REG:system.ini: UserInit=C:\WINNT\system32\userinit.exe,winservnt32.exe
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [defender] C:\\dfndrff_14.exe
O4 - HKLM\..\Run: [keyboard] C:\\kybrdff_14.exe
O4 - HKLM\..\Run: [bhxbaf2e] RUNDLL32.EXE w0f7ddc7.dll,n 003baf2b0000000a0f7ddc7
O4 - HKLM\..\Run: [newname] C:\\nwnmff_14.exe
O4 - HKLM\..\Run: [ntdll.dll] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [Ms Update WinServices NT/XP] winservnt32.exe
O4 - HKLM\..\RunServices: [System Services] pah.exe
O4 - HKLM\..\RunServices: [SP2 Firewall/Internet Updater] crssrs.exe
O4 - HKLM\..\RunServices: [Windows Kernel System Service] wkssvc.exe
O4 - HKLM\..\RunServices: [MS Java for Windows XP & NT] javanet.exe
O4 - HKCU\..\Run: [PopUpStopperFreeEdition] C:\PROGRA~1\PANICW~1\POP-UP~1\PSFREE.EXE
O4 - HKCU\..\Run: [Atrl] C:\Documents and Settings\Administrator\Application Data\basa.exe
O4 - HKCU\..\Run: [Ms Update WinServices NT/XP] winservnt32.exe
O4 - HKCU\..\RunServices: [Windows Kernel System Service] wkssvc.exe
O4 - Global Startup: DSLMON.lnk = C:\Program Files\SAGEM\SAGEM [email protected] 800-840\dslmon.exe
O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone
O16 - DPF: {56393399-041A-4650-94C7-13DFCB1F4665} (PSFormX Control) - http://www3.ca.com/s...an/pestscan.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{894C8480-0E9F-4439-9E62-FE7DD2902920}: NameServer = 212.74.114.129 212.74.112.66
O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Network Monitor - Unknown owner - C:\Program Files\Network Monitor\netmon.exe (file missing)
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe


PLease let me know if tehr eis anything else I need to post.
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