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Abnormal Program Termination


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#16
Metallica

Metallica

    Spyware Veteran

  • GeekU Moderator
  • 33,101 posts
Download and unzip:
http://www.diamondcs...onsoletools.zip

Save all the files in the zip to this path:
C:\console

This isn't absolutely necessary, but will make it a lot easier for me since I have them there as well.
Make sure you have exactly one explorer window open when you do this.

Then click Start > Run > cmd > OK

The command prompt will open.
Type these commands behind the prompts, each line followed by using ENTER

cd\
cd console
procs -l

This will result in a list of processes each followed by a number between brackets (the PID)
Find the PID for (the first instance of) explorer.exe
That should look something like this \??\C:\WINDOWS\explorer.exe [1844]
If your number is not 1844 you will have to replace it by your own in the command below.

Then use this command

procs -m:1844


This will result in a list of all the modules in use by explorer.exe
Copy and paste that list into your next post.

Regards,
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