[hajiwon]

my emachine has windows XP home edition... i remember deleting something in the Local Disk (C:) in 'my computer' because i thought it wasn't important (not sure if it has something to do with the problem i have now) ... well, whenever i open 'my music' folder or any other folders such as my video, my document.... a window would popup saying: Windows Explorer has encountered a problem... here's a pic--> http://img.photobuck...JiWon/error.jpg

after i click either send or don't send error, it will close all the internet browser and folders that i am using at the moment... i tried moving all my music files in a new folder, but then the error popup still appears.

i don't have an XP Home Cd because my pc was preinstalled but i do have the emachine's installation disc

it's been about 1 or 2 months and i tried system restore in june but it didn't work....
Can u please help me?? Thank you very much


-hajiwon

Edited by hajiwon, 02 September 2006 - 04:58 PM.

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Is the e-machines disc only for drivers

[Retired Tech]

Is the e-machines disc only for drivers

[hajiwon]

^ it's a restore CD, which gives a backup of the software that was preinstalled on the PC
==================================

actually, any folders that have media files, such as music and videos will have the error popup, so it's kinda hard for me to browse through the folder

Edited by hajiwon, 02 September 2006 - 09:06 PM.

[Retired Tech]

Can you borrow a same version XP CD

[hajiwon]

i don't know anyone who has an XP home edition CD... by the way, can you check to see if this site is helpful... if i upgrade the windows version, is it the full version?? and maybe will it resolve the problem i am having now??

[Retired Tech]

Which site?

[hajiwon]

^ sorry forgot to post up the site....
http://www.microsoft...ing/matrix.mspx

---------------------
nevermind, i don't think it helps, since that would mean i would have to purchase the XP professional version if i want to upgrade my com

Edited by hajiwon, 03 September 2006 - 05:43 PM.

[Retired Tech]

Can you ask e-machines if they can supply a CD for the operating system, if so, how much

An OEM copy of Home is £64

An OEM copy of XP Pro is £99

At current exchange rates, 122 and 189 USD, though you may have to hunt for those prices

The site you put would possibly let you buy the Home to XP Pro upgrade

Start with e-machines, if they do supply a full XP CD (not recovery), don't get it until you have checked the prices

You could also ask Microsoft what they advise

If you are in education, ask for the educational version

[Retired Tech]

Just seen the edit

An OEM version of either Home or Pro would be better than an upgrade version

[hajiwon]

isn't there a way to fix the computer w/o using the XP CD?? i'want to try to find a method that is not costly

Edited by hajiwon, 03 September 2006 - 06:13 PM.

[Retired Tech]

Can you remember what it was you deleted?

If XP needs it, and it seems so, then replacing it is the only option

Though borrowing a disc is the least expensive option

[hajiwon]

^ unfortunately, i don't remember what i deleted.... but the problem is that folders with media files will popup a window saying it has to close down...

[Retired Tech]

Can you create new folder in my documents, download and save any type of media file to the new folder, open the new folder

[hajiwon]

^ yes, but the error popup still appears

[Retired Tech]

Click start then run, type sfc /scannow then press enter, click skip if it asks for the CD, if it keeps asking, click cancel

If it kept asking then system files are missing