[Kythden]

Hi. I am having problems getting rid of this malware.

I have run ad-aware, spybot, and AVG anti-virus to no avail.

I have read numerous posts about it, yet I can not find the proper files to remove.

Here is the copy of the hijackthis files. Thank you for your help.

Logfile of HijackThis v1.99.1
Scan saved at 4:11:19 AM, on 9/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\STEM32~1\svchost.exe
C:\WINDOWS\??sembly\c?rss.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Program Files\HP\Digital Imaging\bin\hpqimzone.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\Documents and Settings\Biggs\My Documents\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...o&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...o&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.hp.c...v...=EN&prodOS=
R3 - URLSearchHook: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Tbsa] "C:\WINDOWS\system32\STEM32~1\svchost.exe" -vt yazb
O4 - HKCU\..\Run: [Jwuxwvl] C:\WINDOWS\??sembly\c?rss.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.h...DataManager.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1156990689109
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

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Hello Kythden and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! (Click the Options drop down near the upper right of the topic. Select Print this topic.)

You have quite a mixture of malware and Trojans.

One or more of the identified infections is a backdoor trojan and a keylogger.

If this computer is ever used for on-line banking, I suggest you do the following immediately:

1. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

2. From a clean computer, change ALL your on-line passwords -- for email, for banks, financial accounts, PayPal, eBay, on-line companies, any on-line forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.

Let’s see what we can do to clean this one.

Look in your Control Panel’s Add/Remove Programs for:
PuritySCAN By OIN,
OuterInfo,
OIN or similar
Yazzle by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it. , click on it and click remove.

Reboot and delete this folder if found: C:\Program Files\PurityScan\

If it is not listed, download and run this uninstaller: outerinfo.com/OiUninstaller.exe

Tutorial for the uninstaller if needed

Please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Anti Spyware
combofix.exe

Please install, and update Ewido anti-spyware

• Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.
  
• After the update finishes (the status bar at the bottom will display "Update successful")
  
• Please select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  
• Under "Reports"
• Select "Automatically generate report after every scan"
• Deselect "Only if threats were found"
• Close Ewido. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

• In Safe Mode, load Ewido and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be patient.
  
• Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.
  
• Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (I suggest the Desktop).
  
• Please ensure you post that log in your reply.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O2 - BHO: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O4 - HKCU\..\Run: [Tbsa] "C:\WINDOWS\system32\STEM32~1\svchost.exe" -vt yazb
O4 - HKCU\..\Run: [Jwuxwvl] C:\WINDOWS\??sembly\c?rss.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into normal mode.

Please install Killbox by Option^Explicit.

• Please double-click Killbox.exe to run it.
• Select Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\STEM32~1\svchost.exe
C:\WINDOWS\??sembly\c?rss.exe
C:\WINDOWS\system32\bigvavhw.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, and under the heading of Applications uncheck Ewido Security Suite log then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Double click combofix.exe & follow the prompts.

When it has finished, it will produce a log. Please post that log in your next reply.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post back a fresh HijackThis log (from normal mode) and I will take another look. (3 logs in total please).

[Crustyoldbloke]

Hello Kythden and welcome to Geeks to Go

As an introduction, please note that I am not Superhuman, I do not know everything, but what I do know has taken me years to learn. I am happy to pass on this information to you, but please bear in mind that I am also fallible.

Please note that you should have Administrator rights to perform the fixes. Also note that multiple identity PC’s (family PC’s) present a different problem; please tell me if your PC has more than one individual’s setting, but continue with the fix.

Before we get underway, you may wish to print these instructions for easy reference during the fix, although please be aware that many of the required URLs are hyperlinks in the red names shown on your screen. Part of the fix may require you to be in Safe Mode, which will not allow you to access the internet, or my instructions! (Click the Options drop down near the upper right of the topic. Select Print this topic.)

You have quite a mixture of malware and Trojans.

One or more of the identified infections is a backdoor trojan and a keylogger.

If this computer is ever used for on-line banking, I suggest you do the following immediately:

1. Call all of your banks, credit card companies, financial institutions and inform them that you may be a victim of identity theft and to put a watch on your accounts or change all your account numbers.

2. From a clean computer, change ALL your on-line passwords -- for email, for banks, financial accounts, PayPal, eBay, on-line companies, any on-line forums or groups you belong to.

Do NOT change passwords or do any transactions while using the infected computer because the attacker will get the new passwords and transaction information.

Let’s see what we can do to clean this one.

Look in your Control Panel’s Add/Remove Programs for:
PuritySCAN By OIN,
OuterInfo,
OIN or similar
Yazzle by Oin
Snowballwars by Oin
Cowabanga by OIN
or anything similar with Oin in it. , click on it and click remove.

Reboot and delete this folder if found: C:\Program Files\PurityScan\

If it is not listed, download and run this uninstaller: outerinfo.com/OiUninstaller.exe

Tutorial for the uninstaller if needed

Please download the following programmes, we will run them later. Please save them to a place that you will remember, I suggest the Desktop:

Killbox by Option^Explicit
CCleaner
Ewido Anti Spyware
combofix.exe

Please install, and update Ewido anti-spyware

• Load Ewido and then click the Update tab at the top. Under Manual Update click Start update.
  
• After the update finishes (the status bar at the bottom will display "Update successful")
  
• Please select the "Scanner" icon at the top of the screen, then select the "Settings" tab.
  
• Once in the Settings screen click on "Recommended actions" and then select "Quarantine".
  
• Under "Reports"
• Select "Automatically generate report after every scan"
• Deselect "Only if threats were found"
• Close Ewido. Do not run it yet.

Next, please reboot your computer in Safe Mode by doing the following:

• Restart your computer
• After hearing your computer beep once during startup, but before the Windows icon appears, press F8.
• Instead of Windows loading as normal, a menu should appear
• Select the first option, to run Windows in Safe Mode.

For additional help in booting into Safe Mode, see the following site:

Safe Mode

• In Safe Mode, load Ewido and click on the Scanner tab at the top and then click on Complete System Scan. This scan can take quite a while to run, so be patient.
  
• Ewido will list any infections found on the left hand side. When the scan has finished, it will automatically set the recommended action. Click the Apply all actions button. Ewido will display "All actions have been applied" on the right hand side.
  
• Click on "Save Report", then "Save Report As". This will create a text file. Make sure you know where to find this file again (I suggest the Desktop).
  
• Please ensure you post that log in your reply.

Please re-open HiJackThis and scan. Check the boxes next to all the entries listed below.

R3 - URLSearchHook: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O2 - BHO: (no name) - {4760A715-6886-3429-A2D9-6043B06DF7EF} - C:\WINDOWS\system32\bigvavhw.dll
O4 - HKCU\..\Run: [Tbsa] "C:\WINDOWS\system32\STEM32~1\svchost.exe" -vt yazb
O4 - HKCU\..\Run: [Jwuxwvl] C:\WINDOWS\??sembly\c?rss.exe
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop

Now close all windows other than HiJackThis, then click Fix Checked. Please now reboot into normal mode.

Please install Killbox by Option^Explicit.

• Please double-click Killbox.exe to run it.
• Select Delete on Reboot
• then Click on the All Files button.
• Please copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose copy):

C:\WINDOWS\system32\STEM32~1\svchost.exe
C:\WINDOWS\??sembly\c?rss.exe
C:\WINDOWS\system32\bigvavhw.dll

• Return to Killbox, go to the File menu, and choose Paste from Clipboard.
  
• Click the red-and-white Delete File button. Click Yes at the Delete on Reboot prompt. Click OK at any PendingFileRenameOperations prompt (and please let me know if you receive this message!).

If your computer does not restart automatically, please restart it manually.

If you receive a message such as: "Component 'MsComCtl.ocx' or one of its dependencies not correctly registered: a file is missing or invalid." when trying to run Killbox, click here to download and run missingfilesetup.exe. Then try Killbox again.

There is almost certainly bound to be some junk (leftover bits and pieces) on your system that is doing nothing but taking up space. I would recommend that you run CCleaner. Install it, check the default setting in the left-hand pane, ensure you uncheck old prefetch data found under the system tab, and under the heading of Applications uncheck Ewido Security Suite log then click Analyze> Run Cleaner. You may be fairly surprised by how much it finds. Also click Issues then Scan for issues – fix selected issues

Double click combofix.exe & follow the prompts.

When it has finished, it will produce a log. Please post that log in your next reply.

Note: Do not mouseclick combofix's window whilst it's running. That may cause it to stall

Post back a fresh HijackThis log (from normal mode) and I will take another look. (3 logs in total please).

[Kythden]

Crustyoldbloke,

Thank you for the reply. I have followed the instructions and will attach the three logs to this. You asked if there are multiple accounts on this computer, there is the main user account, but when booting in safe mode it lists an administrator account.

I initially ran Ewido and hijackthis on the administrator account, but once I looked for the files to check in hijackthis and found only one, I proceeded with the instructions, then did the process again in the normal account. In the normal account Ewido found no problems and hijackthis had one thing to fix.

While in the administrator account I fixed:
O14 - IERESET.INF: START_PAGE_URL=http://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_US&c=Q106&bd=presario&pf=laptop

While on the normal account I fixed:
O4 - HKCU\..\Run: [Tbsa] "C:\WINDOWS\system32\STEM32~1\svchost.exe" -vt yazb

Once again attached you will find the three log files. Thank you so much, I have not had a single popup while posting this. My wife and I also changed all our information on our accounts with our other computers. I am extremely grateful that you found the key logger before we had our accounts messed with. Once again, thank you.

---------------------------------------------------------
ewido anti-spyware - Scan Report
---------------------------------------------------------

+ Created at: 6:27:55 PM 9/3/2006

+ Scan result:



C:\Documents and Settings\Biggs\Cookies\biggs@advertising[2].txt -> TrackingCookie.Advertising : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@atdmt[2].txt -> TrackingCookie.Atdmt : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@bluestreak[1].txt -> TrackingCookie.Bluestreak : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][1].txt -> TrackingCookie.Bridgetrack : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@clickbank[1].txt -> TrackingCookie.Clickbank : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@cpvfeed[1].txt -> TrackingCookie.Cpvfeed : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@doubleclick[1].txt -> TrackingCookie.Doubleclick : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][2].txt -> TrackingCookie.Falkag : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@mediaplex[2].txt -> TrackingCookie.Mediaplex : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@overture[2].txt -> TrackingCookie.Overture : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@questionmarket[1].txt -> TrackingCookie.Questionmarket : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][1].txt -> TrackingCookie.Reliablestats : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][2].txt -> TrackingCookie.Ru4 : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@statcounter[1].txt -> TrackingCookie.Statcounter : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@tribalfusion[2].txt -> TrackingCookie.Tribalfusion : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\[email protected][1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).
C:\Documents and Settings\Biggs\Cookies\biggs@yieldmanager[1].txt -> TrackingCookie.Yieldmanager : Cleaned with backup (quarantined).


::Report end







Combofix log

Biggs - 06-09-03 21:32:50.51
ComboFix 06.08.30BT - Running from: C:\Documents and Settings\Biggs\Desktop

(((((((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))



~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ Purity ~ ~ ~ ~ ~ ~ ~ ~~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~ ~

Folders Quarantined:

C:\QooBox\Purity\WINDOWS\SEMBLY~1
C:\QooBox\Purity\WINDOWS\system32\STEM32~1
C:\QooBox\Purity\WINDOWS\system32\STEM32~1\??stem32


((((((((((((((((((((((((((((((( Files Created from 2006-08-03 to 2006-09-03 ))))))))))))))))))))))))))))))))))


2006-08-31 19:06 127,208 --a------ C:\WINDOWS\system32\mucltui.dll
2006-08-30 19:54 24,816 --a------ C:\WINDOWS\system32\mdimon.dll
2006-08-30 19:02 16,384 --a------ C:\WINDOWS\system32\FileOps.exe
2006-08-30 18:51 86,016 --a------ C:\WINDOWS\unvise32qt.exe
2006-08-30 18:43 557,056 --a------ C:\WINDOWS\system32\WONshell.dll
2006-08-30 18:43 26 --a------ C:\WINDOWS\winstart.bat
2006-08-30 18:43 233,472 --a------ C:\WINDOWS\system32\SNWValid.dll
2006-08-30 18:43 196,608 --a------ C:\WINDOWS\system32\WONauth.dll
2006-08-30 18:43 151 --a------ C:\WINDOWS\tmpcpyis.bat
2006-08-30 18:43 122 --a------ C:\WINDOWS\tmpdelis.bat
2006-08-30 18:43 1,204,224 --a------ C:\WINDOWS\system32\SierraNW.dll
2006-08-30 18:42 56,832 --a------ C:\WINDOWS\system32\Iyvu9_32.dll
2006-08-30 18:42 44,544 --a------ C:\WINDOWS\system32\GIF89.DLL
2006-08-30 18:42 24,928 --a------ C:\WINDOWS\system32\Sigres.exe
2006-08-30 18:42 144,384 --a------ C:\WINDOWS\system32\Iacenc.dll
2006-08-28 11:31 221,184 --a------ C:\WINDOWS\system32\wmpns.dll
2006-08-28 11:22 6,144 --a------ C:\WINDOWS\system32\ftlx041e.dll
2006-08-28 11:22 5,632 --a------ C:\WINDOWS\system32\kbdusa.dll
2006-08-28 11:22 185,344 --a------ C:\WINDOWS\system32\Thawbrkr.dll
2006-08-28 11:22 10,752 --a------ C:\WINDOWS\system32\c_iscii.dll
2006-08-27 22:12 21,504 --a------ C:\WINDOWS\system32\hidserv.dll
2006-08-27 21:14 0 -rahs---- C:\MSDOS.SYS
2006-08-27 21:14 0 -rahs---- C:\IO.SYS


(((((((((((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))))


2006-09-03 21:13 -------- d-------- C:\Program Files\Yahoo!
2006-09-03 21:13 -------- d-------- C:\Program Files\CCleaner
2006-09-03 15:15 -------- d-------- C:\Program Files\ewido anti-spyware 4.0
2006-09-03 02:31 -------- d-------- C:\Program Files\Microsoft Works
2006-09-03 02:31 -------- d-------- C:\Program Files\Microsoft Office
2006-09-03 02:31 -------- d-------- C:\Program Files\Common Files\Microsoft Shared
2006-09-03 02:28 -------- d-------- C:\Documents and Settings\Biggs\Application Data\HP
2006-09-03 02:12 -------- d-------- C:\Program Files\Google
2006-09-03 02:12 -------- d-------- C:\Program Files\Common Files
2006-09-02 02:56 -------- d---s---- C:\Documents and Settings\Biggs\Application Data\Microsoft
2006-08-31 19:08 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Google
2006-08-31 15:54 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Sun
2006-08-30 22:14 -------- d-------- C:\Program Files\OfficeUpdate11
2006-08-30 19:52 -------- d-------- C:\Program Files\Microsoft Visual Studio
2006-08-30 19:52 -------- d-------- C:\Program Files\Microsoft ActiveSync
2006-08-30 19:52 -------- d-------- C:\Program Files\Common Files\DESIGNER
2006-08-30 19:51 -------- d-------- C:\Program Files\Common Files\System
2006-08-30 19:50 -------- d-------- C:\Program Files\Microsoft.NET
2006-08-30 19:34 -------- d--h----- C:\Program Files\InstallShield Installation Information
2006-08-30 19:31 -------- d-------- C:\Program Files\Total Training
2006-08-30 19:18 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Adobe
2006-08-30 19:15 -------- d-------- C:\Program Files\Common Files\Adobe
2006-08-30 19:13 -------- d-------- C:\Program Files\Adobe
2006-08-30 19:08 -------- d-------- C:\Program Files\Common Files\Adobe Systems Shared
2006-08-30 18:51 -------- d-------- C:\Program Files\QuickTime
2006-08-30 18:50 -------- d-------- C:\Program Files\Kodak
2006-08-30 18:50 -------- d-------- C:\Program Files\Common Files\Kodak
2006-08-30 18:43 -------- d-------- C:\Program Files\Sierra On-Line
2006-08-30 18:42 -------- d-------- C:\Program Files\Intel
2006-08-28 11:21 -------- d-------- C:\Program Files\HPQ
2006-08-28 11:12 -------- d-------- C:\Program Files\microsoft frontpage
2006-08-28 11:12 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Microsoft Web Folders
2006-08-28 11:07 -------- d-------- C:\Program Files\Microsoft Games
2006-08-27 23:35 -------- d-------- C:\Program Files\Lavasoft
2006-08-27 23:35 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Lavasoft
2006-08-27 23:24 777472 --a------ C:\WINDOWS\system32\drivers\avg7core.sys
2006-08-27 23:24 4992 --a------ C:\WINDOWS\system32\drivers\avgtdi.sys
2006-08-27 23:24 4288 --a------ C:\WINDOWS\system32\drivers\avg7rsw.sys
2006-08-27 23:24 27904 --a------ C:\WINDOWS\system32\drivers\avg7rsxp.sys
2006-08-27 23:24 23424 --a------ C:\WINDOWS\system32\drivers\avgmfrs.sys
2006-08-27 23:24 -------- d-------- C:\Program Files\Grisoft
2006-08-27 23:24 -------- d-------- C:\Documents and Settings\Biggs\Application Data\AVG7
2006-08-27 22:15 0 --a------ C:\Documents and Settings\Biggs\Application Data\wklnhst.dat
2006-08-27 22:15 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Template
2006-08-27 21:55 -------- d-------- C:\Documents and Settings\Biggs\Application Data\CyberLink
2006-08-27 21:40 -------- d-------- C:\Program Files\Internet Explorer
2006-08-27 21:38 -------- d-------- C:\Program Files\Outlook Express
2006-08-27 21:10 -------- d-------- C:\Program Files\Hewlett-Packard
2006-08-27 21:09 -------- d-------- C:\Program Files\HP
2006-08-27 21:04 -------- d-------- C:\Program Files\Common Files\Symantec Shared
2006-08-27 20:48 -------- d-------- C:\Program Files\Quicken
2006-08-27 20:43 -------- d-------- C:\Documents and Settings\Biggs\Application Data\Macromedia
2006-07-27 09:24 679424 --a------ C:\WINDOWS\system32\inetcomm.dll
2006-07-21 04:24 72704 --a------ C:\WINDOWS\system32\hlink.dll


(((((((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))

*Note* empty entries are not shown

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIPTA"="\"C:\\Program Files\\ATI Technologies\\ATI Control Panel\\atiptaxx.exe\""
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"hpWirelessAssistant"="C:\\Program Files\\hpq\\HP Wireless Assistant\\HP Wireless Assistant.exe"
"QPService"="\"C:\\Program Files\\HP\\QuickPlay\\QPService.exe\""
"eabconfg.cpl"="C:\\Program Files\\HPQ\\Quick Launch Buttons\\EabServr.exe /Start"
"Cpqset"="C:\\Program Files\\HPQ\\Default Settings\\cpqset.exe"
"RecGuard"="C:\\Windows\\SMINST\\RecGuard.exe"
"SunJavaUpdateSched"="C:\\Program Files\\Java\\jre1.5.0_06\\bin\\jusched.exe"
"HP Software Update"="C:\\Program Files\\Hp\\HP Software Update\\HPWuSchd2.exe"
"AVG7_CC"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgcc.exe /STARTUP"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"AdobeVersionCue"="C:\\Program Files\\Adobe\\Adobe Version Cue\\ControlPanel\\VersionCueTray.exe"
"Acrobat Assistant 7.0"="\"C:\\Program Files\\Adobe\\Acrobat 7.0\\Distillr\\Acrotray.exe\""
"PrinTray"="C:\\WINDOWS\\System32\\spool\\DRIVERS\\W32X86\\3\\printray.exe"
"!ewido"="\"C:\\Program Files\\ewido anti-spyware 4.0\\ewido.exe\" /minimized"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"MSMSGS"="\"C:\\Program Files\\Messenger\\msmsgs.exe\" /background"
"ctfmon.exe"="C:\\WINDOWS\\system32\\ctfmon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Runonceex]
@=""

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\system]
"dontdisplaylastusername"=dword:00000000
"legalnoticecaption"=""
"legalnoticetext"=""
"shutdownwithoutlogon"=dword:00000001
"undockwithoutlogon"=dword:00000001

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer\Run]

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components]
"DeskHtmlVersion"=dword:00000110
"DeskHtmlMinorVersion"=dword:00000005
"Settings"=dword:00000001
"GeneralFlags"=dword:00000001

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
"Flags"=dword:00000002
"Position"=hex:2c,00,00,00,00,01,00,00,00,00,00,00,00,04,00,00,de,02,00,00,00,\
00,00,00,01,00,00,00,01,00,00,00,01,00,00,00,00,00,00,00,00,00,00,00
"CurrentState"=hex:04,00,00,40
"OriginalStateInfo"=hex:18,00,00,00,ff,ff,00,00,ff,ff,00,00,ff,ff,ff,ff,ff,ff,\
ff,ff,04,00,00,00
"RestoredStateInfo"=hex:18,00,00,00,6a,02,00,00,23,00,00,00,a4,00,00,00,9a,00,\
00,00,01,00,00,00

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\.DEFAULT\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"AVG7_Run"="C:\\PROGRA~1\\Grisoft\\AVGFRE~1\\avgw.exe /RUNONCE"

[HKEY_USERS\S-1-5-18\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\explorer]
"NoDriveTypeAutoRun"=dword:00000091

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\shellexecutehooks]
"{AEB6717E-7E19-11d0-97EE-00C04FD91972}"=""
"{57B86673-276A-48B2-BAE7-C6DBB3020EB8}"="ewido anti-spyware 4.0"



Completion time: Sun 09/03/2006 21:33:12.57
ComboFix.txt


Logfile of HijackThis v1.99.1
Scan saved at 9:43:10 PM, on 9/3/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\ewido anti-spyware 4.0\guard.exe
C:\Program Files\Common Files\LightScribe\LSSrvc.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
C:\Program Files\HP\QuickPlay\QPService.exe
C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
C:\Program Files\ewido anti-spyware 4.0\ewido.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\ctfmon.exe
C:\PROGRA~1\HPQ\SHARED\HPQTOA~1.EXE
C:\Documents and Settings\Biggs\My Documents\Hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ie.redirect.h...a...o&pf=laptop
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ie.redirect.h...a...o&pf=laptop
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://register.hp.c...v...=EN&prodOS=
R3 - Default URLSearchHook is missing
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O2 - BHO: AcroIEToolbarHelper Class - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O4 - HKLM\..\Run: [ATIPTA] "C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [hpWirelessAssistant] C:\Program Files\hpq\HP Wireless Assistant\HP Wireless Assistant.exe
O4 - HKLM\..\Run: [QPService] "C:\Program Files\HP\QuickPlay\QPService.exe"
O4 - HKLM\..\Run: [eabconfg.cpl] C:\Program Files\HPQ\Quick Launch Buttons\EabServr.exe /Start
O4 - HKLM\..\Run: [Cpqset] C:\Program Files\HPQ\Default Settings\cpqset.exe
O4 - HKLM\..\Run: [RecGuard] C:\Windows\SMINST\RecGuard.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [HP Software Update] C:\Program Files\Hp\HP Software Update\HPWuSchd2.exe
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AdobeVersionCue] C:\Program Files\Adobe\Adobe Version Cue\ControlPanel\VersionCueTray.exe
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\printray.exe
O4 - HKLM\..\Run: [!ewido] "C:\Program Files\ewido anti-spyware 4.0\ewido.exe" /minimized
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {14C1B87C-3342-445F-9B5E-365FF330A3AC} (Hewlett-Packard Online Support Services) - http://h20278.www2.h...DataManager.CAB
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1156990689109
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: AdobeVersionCue - Adobe Sytems - C:\Program Files\Adobe\Adobe Version Cue\service\VersionCue.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: ewido anti-spyware 4.0 guard - Anti-Malware Development a.s. - C:\Program Files\ewido anti-spyware 4.0\guard.exe
O23 - Service: HP WMI Interface (hpqwmi) - Hewlett-Packard Development Company, L.P. - C:\Program Files\HPQ\Shared\hpqwmi.exe
O23 - Service: hpqwmiex - Hewlett-Packard Development Company, L.P. - C:\Program Files\Hewlett-Packard\Shared\hpqwmiex.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: LightScribeService Direct Disc Labeling Service (LightScribeService) - Hewlett-Packard Company - C:\Program Files\Common Files\LightScribe\LSSrvc.exe

[Crustyoldbloke]

Congratulations! your new log is clean. Just a little bit more to do to prevent further infection.

Reset and Re-enable your System Restore to remove bad files that have been backed up by Windows. The files in System Restore are protected to prevent any programmes changing them. This is the only way to clean these files: (You will lose all previous restore points which are likely to be infected.)

To reset your restore points, please note that you will need to log into your computer with an account which has full administrator access. You will know if the account has administrator access because you will be able to see the System Restore tab. If the tab is missing, you are logged in under a limited account.

(Windows XP)
1. Turn off System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.
2. Reboot.

3. Turn ON System Restore.On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check *Turn off System Restore*.
Click Apply, and then click OK.
I recommend going to the following link and update as recommended by Microsoft. This adds more security and extra features including a pop-up blocker for Internet Explorer. Microsoft Update

MVPS Hosts file This replaces your current HOSTS file with one that will restrict known ad sites from serving you unsolicited advertisements. Basically, this prevents your computer from connecting to those sites by redirecting them to 127.0.0.1 which is the IP of your local computer.

SiteAdvisor download this plug-in for your browser and it will alert you of a known bad site for FREE.

Now that everything is fixed, I suggest that you consider getting these programmes to help keep the computer clean:

SPYWARE BLASTER - Blocks bad ActiveX items from installing on your computer.
WINDOWS DEFENDER - With daily updates and scans, this programme offers good security against malware.
AD-AWARE PERSONAL – A fine free malware detector and removal programme
SPYBOT S&D – Excellent free spyware detector and removal programme
GOOGLE TOOLBAR - Blocks many unwanted pop-ups in Internet Explorer.
FIREFOX - Safer alternative to the Internet Explorer web browser.
AVG ANTIVIRUS FREE EDITION - Free antivirus programme if you currently are not using one.
ZONEALARM - Free firewall programme if you currently are not using one (Windows XP has a built-in firewall).

Remember to update these frequently.

Please note that whilst there is nothing wrong in having more than one antispyware programme for “on demand” scanning, having two or more antivirus systems is not recommended as they may well cause conflicts and slowness.

You may also want to read "How did I get infected in the first place" to learn how to better secure your computer.

Be sure to keep your Windows, antispyware and antivirus updated.

It just remains for me to wish you happy safe surfing; I hope you found my advice helpful.

[Kythden]

Crusty,

Thank you again, we will be donating on paypal soon.

I do have one other question.

Ever since we cleaned the computer I can only have one internet explorer window open at one time. If I right click and select open in new window, or click on the IE short cut, it closes the previous window, which means I can never use the back option either. Any idea why this is happening and how to fix it?

Thank you.

[Crustyoldbloke]

That's a new one on me, but if you prefer using MSIE over Firefox, we will need to repair it by the sound of things.

There are a few ways to do this. Let's try this way first.

Microsoft Internet Explorer 6.0 Repair for Windows XP

• From the Start menu, select Search, select All Files and Folders.
  
• Select More Advanced Options and place a checkmark beside Search Hidden Files and Folders option.
  
• Ensure that Search System Folders and Search Subfolders are also checked.
  
• In the All or Part of the File Name box, type ie.inf
  
• In the Look In drop-down menu, select C: or the letter of the hard drive that contains the Windows folder.
  
• Click the Search button.
  
• In the search results pane, find the ie.inf file located in Windows\Inf folder.
  
• Right click the ie.inf file and click Install on the context menu.
  
• Reboot the computer when the file copy process is complete.

[Kythden]

no luck.

I had to search for each file as I do not have the windows cds, I was able to create a recovery cd, but it has the stuff we just removed on it, so I do not want to use it if I dont have too.

I have a suspicion it is because of something CCleaner did. I think the version I used was a newer one, the instructions you left were not exatly like what I was looking at. I was able to find them, yet when I was looking for the old prefech data to make sure it was not checked I had to click on an advanced tab. It notified me that the system tray cache would be reset and I would have to restart the explorer.exe process.
It also gave me a few other warnings.

To me it sounded like I would simply have to restart explorer, but am not sure. It was the only program that was not exactly as you specified.

[Crustyoldbloke]

Hello again

I think I got lost in interpreting your last post about using a recovery CD. You do not need to do a system repair or restore.

I have just checked the latest Ccleaner and can see no item mentioned in either list of files to be deleted that would cause such a thing.

Were you able to find ie.inf? That re-installs the programme.

Please try this before anything else. Open MSIE > click on > TOOLS > INTERNET OPTIONS > ADVANCED > checkmark the RESTORE DEFAULTS label > APPLY > OK.

If that did not work, try this:

Go into your Control Panel and then to Add and Remove Programs. Click Change or Remove Programs and scroll to Microsoft Internet Explorer, click to highlight it, choose remove and a new window will open giving you the option to repair Internet Explorer and finally click OK.

[Kythden]

Hi

Sorry about my last post, I reread it and had a hard time understanding it.

Here is a translation.

I found the ie.inf file. When I installed it, it asked for files on a windows home service pack two cd. My computer did not come with one, I had created a restore cd, but that has the ad stuff on it. With no CD to supply, I searched for each file on the computer.

Any way, you last sujestion worked. After reseting defaults it seems to work just fine. The funy thing is I checked every option in internet explorer and in the control panel I could find. What ever option had been changed, I dont know what it was.

Again thank you.

[Crustyoldbloke]

You are very welcome to the help.

I will,leave this thread open for a few days in case of misfortune.

[Crustyoldbloke]

Since this issue appears to be resolved ... this Topic has been closed. Glad we could help.

If you're the topic starter, and need this topic reopened, please contact a staff member with the address of the thread.

Everyone else please begin a New Topic.