The computer is about two years old. I updated to Windows XP SP2 many months ago. The computer has a CD-R/W but no floppy. The computer runs AVG antivirus, winpatrol, adaware, spybot S&D, spyware blaster to keep it clean
My problem started when Internet Explorer got hung up the other day on a web site that referenced a codec that it wanted me to download, which I did not. However, the Internet Explorer was frozen, and I couldn't even "con-alt-delete" out to end the browswer or restart. So since all else failed, I shut down the power.
Now the computer will not boot in standard or safe mode. In either mode, the blue screen comes up. Unfortunately, I can't read te entire blue screen in the 2 seconds. But the last line reads something like STOP: 0X:000000ED (0x82F768D0, 0xC000006, .....
This computer doesn't come with any Windowx XP discs...rather, it comes with "IBM Rescue and Recovery." However, when I press the "Access IBM" button during start up, "IBM Rescue and Recovery" launches but requests a password. Importantly, I never recall establishing a password for this function, as I have never even used "IBM Access and Recovery" before. I did previously set up a Windows login password; however, this same password is not accepted by "IBM Access and Recovery." So I have ordered by mail order a windows XP boot CD to see if I can get the computer to boot and hopefully obviate the need for "IBM rescue and Recovery."
I'm really depressed, because as always, this occurs right when I need the computer most....a grant deadline.
Any help you can provide would be extremely appreciated.