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sound error


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#1
cyrawhite

cyrawhite

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Im getting an error about my sound and it will not go away.

It says File 'c:\program files\wildtangent\apps\gamechannel\games
E618FC78-EE4F-4243-078EB5E0B1F6\sounds\cached_warning.wav' has been corrupted and cannot be opened

any help is appreciated
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#2
Retired Tech

Retired Tech

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Please follow the procedures outlined here: Malware Removal Guide

You will need a PC which can connect to the internet

Run all the programmes as advised then post a current Hijack This Log in a new topic in the Malware Forum

For the purpose of accurate malware analysis, Hijack This Logs are only dealt with in the Malware Forum. Posting them anywhere else will result in a delayed response

If you are unable to run any of the programmes, please ask for advice in the Malware Forum
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#3
cyrawhite

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Just posted the HJT log. Thanks
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#4
Retired Tech

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Hope it goes well
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