[arthurweekly]

I have had a few trojan horses and virus's removed. They seemed to be adware which run everytime I opened INterenet explorer.

So I ran AVG and it removed them. But I reckon that some .dll files were infected and removed. This has stopped Internet Explorer from accessing the web pages, even though we are connected.

I cannot reinstall IE6 because the exisitn version is not shown on Add/Remove programs, and it only allows you to install if the existing one is removed first. I cn't remove it.

Can U help?

Thanks

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You can do 2 things...search google for: uninstalling internet explorer and downloading the latest version

or you can get

FIREFOX!!!

getfirefox.com <--- u won't have any more security problems with this browser

[MaverickSidewinder]

You can do 2 things...search google for: uninstalling internet explorer and downloading the latest version

or you can get

FIREFOX!!!

getfirefox.com <--- u won't have any more security problems with this browser

[arthurweekly]

Firefox sounds a good idea. Thanks - I'll try that and let you know

[arthurweekly]

Downloaded Firefox - but still no access to internet even though router shows connection is good, and other computers on the =network are fine

[Retired Tech]

Use a PC to download and save this to floppy or CDRW then run it on your PC

http://www.snapfiles...nsockxpfix.html

[arthurweekly]

trying to renew my IP address to the router - but not successful

[Retired Tech]

Try here

http://www.inf.aber....ot/ipconfig.asp

[arthurweekly]

Cannot renew the IP - error 'cannot find the file specified' ie. ipconfig/renew

[Retired Tech]

Did you check add / remove then add / remove windows components for IE (remove the tick, click apply, reboot, replace the tick, click apply)

Or

Items in blue which are underlined are clickable to give more information about the process

Click start then run, type prefetch then press enter, click edit then select all, right click any file then click delete, confirm delete

Click start, all programmes, accessories, system tools to run disc clean up

Click start, all programmes, accessories, system tools to run disc defragmenter

Click start then run, type sfc /scannow then press enter, you need the XP CD

Windows File Protection will show a blue onscreen progress bar, when the bar goes, reboot