[counterattack]

Any help with this??

[Advertisements]

Which programme prompted it?

Do you have the XP CD

[Retired Tech]

Which programme prompted it?

Do you have the XP CD

[counterattack]

I havent got an XP cd.. Ill try and get one.. is that screenshot bad??

And ermm... Windows MP prompted it..

Just to add- when I first log on the two options arent two versions of windows.. one is windows recovery console... and the other is windows XP pro..

Edited by counterattack, 05 September 2006 - 05:00 PM.

[Retired Tech]

If you click OK on it does it open media player, if so, close it and try again

You need a same version CD, which will give you more options

If you can connect now

Prefetch is clickable for more information

Click start then run, type prefetch then press enter, click edit then select all, (all files will highlight), right click any file, click delete, confirm

Click start then all programmes, accessories, system tools to run disc clean up

Reboot

Click start then all programmes, accessories, system tools to run defragmenter

Download, install and run Tune Up 2006 Trial

Run Tune Up disc clean up

Run Tune Up registry clean up

Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor

[counterattack]

No it doesnt run ofter click OK... it says "cant perform operations... low memory"

in this part here - Disable the anti virus programme then click Optimize and Improve to run Reg Defrag, the screen will lose colour during the process which can take a few minutes and then needs a reboot

Check the anti virus programme is running

Those will have cleared the drive of obsolete software errors

These are suggestions for making the most of the free trial

Click optimize and improve then system optimizer to optimize the computer, select computer with an internet connection from the drop down menu, this also requires a reboot

After the reboot, click optimize then system optimizer to accelerate downloads, select the speed just above your actual connection speed, this requires a reboot.

After the reboot, click optimize then system optimizer to run system advisor



Are we talking about on the prgram "TuneUp" ???

Edited by counterattack, 05 September 2006 - 05:09 PM.

[counterattack]

What should I do with this Keith??

[Retired Tech]

Yes, everything after the download link is related to tune up

[Retired Tech]

Click OK on that one

[counterattack]

Its ok to run all cleaners at same time?

Edited by counterattack, 05 September 2006 - 05:19 PM.

[Retired Tech]

On those as it is only cleaning temp internet files, don't tick anything there which isn't already

[counterattack]

Done all that thanks... now what?

Can you point me to a decent AV program as I have nothing .. my Norton is expired... yet it keeps telling me problems in sys32.

[Retired Tech]

Which version of Norton

Have you used add and remove to uninstall it yet because the new one will moan about any other one being there

Do you have a firewall

Did Tune Up correct much?

[counterattack]

It's Norton 06, just I never got the serial... hence never activated.

Only firewall I have is control panel>security..>on...

Was the tune up thing meant to fix my WMplayer? As I still get that -- screen shot at top of this page..

[Retired Tech]

1. Click Start, click Run, type sysdm.cpl and then click OK.
2. On the Advanced tab, under Performance, click Settings.
3. On the Data Execution Prevention tab, use one of the following procedures:

Click Turn on DEP for essential Windows programs and services only to select the OptIn policy.

Click Turn on DEP for all programs and services except those I select to select the OptOut policy, and then click Add to add the programs that you do not want to use the DEP feature.

4. Click OK two times.

Can you check which it is set to

For the firewall

http://www.personalf...gistration.html

Install it when you have the license key

For the anti virus

http://www.filehippo..._avg_antivirus/

Only install it when you have used add and remove to uninstall Norton and then clicked run it now from here

http://service1.syma...n...v=&osv_lvl=

Also, programmes 1, 6, 7 and 8 from here

http://www.filehippo...re/antispyware/