OH! I should mention that I am running XP media edition.
When I went to task manager to get rid of the pop up, it pointed to CSRSS.exe (manditory file?) I went throught the steps I found to correct the problem....through msconfig. I didn't find any errors,and the computer worked well for about 24 hrs. It then stopped connecting to the internet. I live in the boonies and cannot get dsl so I am still stuggling with dial up. I did a loopback test, ran modem diagnostics, and checked my connection settings. I ran an updated AVG virus scan. It came up with a generic QY worm? I haven't been able to connect that computer to the internet since and I have not been able to find anything on a generic QY worm. Any help is appreciated. I kept my old 98 box just in case.
I'm not sure if the 2 things are related. I did follow the steps as best I could with the steps you said to follow first prior to posting. Thanks in advance