[DabOfWhimsy]

I'll be the first to say, I'm computer illiterate. I just purchased a spyware program from paretologic and I'm thinking it's not working or I'm not doing something right. I did the original scan and it came up with over 8,000 possible instances of possible spyware. When I quarantined these instances, I logged back on and found this same pop-up thing that's been annoying me forever that I hoped would be gone. It says... Adchannel is requesting a connection or it will say au contextplus is requesting a connection, this pops up several times over and over again, I choose 'cancel' everytime. I'm assuming this is some kind of spy thing. Well... I rescanned and the software came up with another 7,000+ instances of possible spyware so I quarantined again. The best part... the company doesn't have a phone number on it's web site, just email tech support, so here I sit... waiting... I'm having trouble sending mail through my yahoo business site as well and I'm thinking maybe spyware is responsible for that as well. I need some phone help here!! Why would a company sell you things and then not provide customer support for those who need step by step instruction? I hope anyone can enlighten me because I really know nothing about these things. Thanks in advance.


Michele