Windows 98SE not responding to my DSL connection
Started by
compyuteriliterat
, Mar 22 2005 01:20 PM
#1
Posted 22 March 2005 - 01:20 PM
#2
Posted 22 March 2005 - 01:28 PM
Computer make and model?
Backweb is (usually) a componant used for technical support by a number of large PC Makers, like HP and Compaq. It is not a critical componant and can be removed. It is not relevent to your problem...the fact that it is missing, however, likely indicates something else has gone awry.
The IMG file is a disk image stored on a CD...if your CD is not in the cd-rom reader, your recovery application will fail
Backweb is (usually) a componant used for technical support by a number of large PC Makers, like HP and Compaq. It is not a critical componant and can be removed. It is not relevent to your problem...the fact that it is missing, however, likely indicates something else has gone awry.
The IMG file is a disk image stored on a CD...if your CD is not in the cd-rom reader, your recovery application will fail
#3
Posted 22 March 2005 - 01:42 PM
The computer...you are correct is a Hewlett Packard Pavillon 6648C. The disk is in the drive when I click on startup folder. It says windowns cannot find program and ask me to locate it...which of course is well, you know.
#4
Posted 22 March 2005 - 07:03 PM
I don't know what you mean by "when I click on startup folder"
#5
Posted 22 March 2005 - 08:49 PM
First of all, thank you for your help.
I mean that when I put the recovery application cd into the cd rom. I then go to 'My Computer' and open and click on the M drive for cd rom which already has the name Hp_recovery(M:). I then click on this icon to open and it gives me two things, copydisk and startup. So, I click on startup and it opens a window that is entitled Program Not Found and inside this box is written Windows Cannot Find Program...this program is needed for opening files of type 'IMG File.'
Location of Program....Then there is a fill in with a blue cursor indicating C:\...and I'm supposed to fill in the rest.
Underneath there is the boxes for OK...Cancel....or Locate... I don't know where to look for this program...nmaybe I erased it in my quest to give the computer more disk space after I reformatted it. I think I've damaged something in my effort to reinstall the Internet Explorer.
I mean that when I put the recovery application cd into the cd rom. I then go to 'My Computer' and open and click on the M drive for cd rom which already has the name Hp_recovery(M:). I then click on this icon to open and it gives me two things, copydisk and startup. So, I click on startup and it opens a window that is entitled Program Not Found and inside this box is written Windows Cannot Find Program...this program is needed for opening files of type 'IMG File.'
Location of Program....Then there is a fill in with a blue cursor indicating C:\...and I'm supposed to fill in the rest.
Underneath there is the boxes for OK...Cancel....or Locate... I don't know where to look for this program...nmaybe I erased it in my quest to give the computer more disk space after I reformatted it. I think I've damaged something in my effort to reinstall the Internet Explorer.
#6
Posted 23 March 2005 - 08:13 AM
It very much sounds like you erased the HP TOOLS directory, if not, point the browse box to there...
Or, START > PROGRAMS > HP TOOLS >click HP Application Recovery
Or, START > PROGRAMS > HP TOOLS >click HP Application Recovery
#7
Posted 25 March 2005 - 02:45 PM
Okay! I have now reformatted my existing Windows 98 by using the application recovery CD. I can now access the DSL Line that and everything is in order, except, when I try to open the internet explorer. I get PAGE CANNOT BE DISPLAYED MESSAGE. So, to resolve this I wento to start... Run ...and typed in regsvr32 softpub.dl and I get the message load library missing dll failed, get last error returns 0x00000485. Now, I'm stuck!
So, I downloaded a new version of internet explorer, IE6 setup,but it would not allow me to finish installation because it says setup cnnot find proxy settings etc.
Back to the drawing board or should I say motherboard?
So, I downloaded a new version of internet explorer, IE6 setup,but it would not allow me to finish installation because it says setup cnnot find proxy settings etc.
Back to the drawing board or should I say motherboard?
#8
Posted 25 March 2005 - 03:37 PM
regsvr32 softpub.dll
Why on earth did you do that?
I have no frame of reference for where you are now. Since you used the application recovery disk, who knows what state your computer is in...Windows 98 did not include default network settings in most cases, so I would start there.
In control panel, double click the network icon....what do you see there?
Why on earth did you do that?
I have no frame of reference for where you are now. Since you used the application recovery disk, who knows what state your computer is in...Windows 98 did not include default network settings in most cases, so I would start there.
In control panel, double click the network icon....what do you see there?
#9
Posted 25 March 2005 - 04:14 PM
In configuration, I see
client for microsoft networks with a blue monitor,
microsoft family logon , blue monitor,
d link dfe-530 tx =pci adapterwith a green P icon in front
dial up adapter, green P icon,
Efficient Networks .P.P.P.o.E Adapter(NTSP3)with a green P in front
3 NetBEUI...One for the Dlink,one for the Efficient Networks and onefor HP EN1207D-TX PCI 10/100 Fast Ethernet,
then TCP/IP D link DFE-530TX+PCI Adapter
TCP/IP Dial up Adapter
TCP/IP Efficient Networks P.P.P.o.E Adapter (NTSP3)
TCP/IP HP EN1207d-TX PCI 10/100 Fast Ethernet Adapter.
client for microsoft networks with a blue monitor,
microsoft family logon , blue monitor,
d link dfe-530 tx =pci adapterwith a green P icon in front
dial up adapter, green P icon,
Efficient Networks .P.P.P.o.E Adapter(NTSP3)with a green P in front
3 NetBEUI...One for the Dlink,one for the Efficient Networks and onefor HP EN1207D-TX PCI 10/100 Fast Ethernet,
then TCP/IP D link DFE-530TX+PCI Adapter
TCP/IP Dial up Adapter
TCP/IP Efficient Networks P.P.P.o.E Adapter (NTSP3)
TCP/IP HP EN1207d-TX PCI 10/100 Fast Ethernet Adapter.
#10
Posted 25 March 2005 - 04:31 PM
whoa, how many network interface cards you got in there...?
You've done more than just run recovery, right? Looks like you ran some DSL software from your ISP....
and what is the primary network logon?
You've done more than just run recovery, right? Looks like you ran some DSL software from your ISP....
and what is the primary network logon?
#11
Posted 25 March 2005 - 04:36 PM
btw, you said you can now access your dsl line....how do you know that?
#12
Posted 25 March 2005 - 04:38 PM
Yes, I ran the cd to reinstall my DSL. The Primary Network card is Efficient Networks, I think...
#13
Posted 25 March 2005 - 04:44 PM
No, primary network logon...in the box with
the client for microsoft networks with a blue monitor,
microsoft family logon , blue monitor,
It should be
client for microsoft networks
NOT
microsoft family logon , blue monitor,
and....
btw, you said you can now access your dsl line....how do you know that?
the client for microsoft networks with a blue monitor,
microsoft family logon , blue monitor,
It should be
client for microsoft networks
NOT
microsoft family logon , blue monitor,
and....
btw, you said you can now access your dsl line....how do you know that?
#14
Posted 25 March 2005 - 05:48 PM
Client for Microsoft Networks is probably it. I know I can access the DSL because when I connect, the connect box is on my computer screen and the Enternet reading gives me a positive read out.All lights are green. Then, The Internet explorer tries to connect but it just comes to the conclusion PAGES CANNOT BE DISPLAYED. So, I believe its's the explorer and its components that are causing the hookup not to be completed.
#15
Posted 25 March 2005 - 06:22 PM
I want to you to do several commands
Start > run type
command.com
This will pop up a black box
type
ping 127.0.0.1
what happens
Now
ping 207.68.127.254
what happens?
Start > run type
command.com
This will pop up a black box
type
ping 127.0.0.1
what happens
Now
ping 207.68.127.254
what happens?
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