Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works

Malware removal & connection

  • Please log in to reply



    New Member

  • Member
  • Pip
  • 1 posts
(I have to warn you that I'm pretty computer illiterate. Sorry.)

Last night, the computer was fine. Then our antivirus removed some malware from the registry key - and then it all collapsed... It takes a huge amount of time to log in, the internet is dead, firewall and various other things have been disabled, etc. We get the message 'network cable unplugged,' and we have a huge amount of error messages and warnings in events - e.g., today's ERRORS include but are not limited to 7022, 7023, 7024, 11, 7000, 7009, 7016, 21, 4, 2511, 23, 55, etc., most of these occurring over and over again...

Also, WSAStartup won't start, and although the computer's on a network, the others aren't affected but cannot be accessed through this one.

I'm really quite stressed now! Any help would be greatly appreciated!

Edited by Ceinwen, 09 September 2006 - 03:27 AM.

  • 0




    Trusted Tech

  • Technician
  • 2,989 posts
Hi. Please go to the malware forum and follow the instructions at the top....Especially the CLICK HERE.

That will give you several steps that will help you clean up 70 percent of all problems by yourself. If at the end of the process you are still having difficulty (and you may not be) then post a hijackthis log in THE MALWARE FORUM forum.
(Posting HiJack This logs in any other forum other than the malware forum is forbidden. If you post an HJT log in any other forum, it will be removed and it will take you longer to get help, so please make sure you only post HJT logs in the malware forum)

If you are still having problems after getting a clean bill of health from the malware expert, please return to this thread.
  • 0

Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP