Both the freezing and in particular the 'Page cannot be displayed' is only happening on Windows XP using Internet Explorer 6 (have not tried IE 7). Not all XP users though are experiencing it. If the users switch to Firefox they are not experiencing the two issues. The problem is that Firefox is not an approved browser with our vendor.
If someone could help I would be so greatful seen this is a major issue!! Any further information required or any suggestions would be greatly appreciated. The main issue we are consintrating on is the 'Page cannot be displayed' seen this is the biggest complaint. About 20 out of 350 dealers are experiencing the problem.
Look forward to any feedback