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Severe slowdown from AcMurocHlpr


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#1
jsorange

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My thinkpad runs fine with the wireless radio off. When I turn the radio on, it slows down drastically. I've found on Task Manager that the CPU usage will be 100% even with no programs running. The list of processes shows a program called AcMurocHlpr.exe with a CPU number around 80, while everything else on the list shows 0 or very low numbers in the CPU column. I can end the process, and the computer works fine but I can't turn the radio back on without rebooting. I assume this is part of a program called ThinkVantage Access Connections. Any recommendations to fix this?
Thank you very much
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#2
starjax

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well I found some info at http://forum.thinkpa...317900a8e124b8d.

what version of Access Control do you have? What driver version for your wireless card?
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#3
jsorange

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Thanks - I found the same forum after posting my query.
It seemed reasonable that Access Connections was interacting badly with the Intel Pro/wireless drivers.
I deleted both of them from my computer so I can't tell you what versions they were. Then I used the Lenovo software update software to install the latest versions of both Access Connections and the Intel drivers. After rebooting it seemed like a hundred times, everything is back to normal. I can go wireless or plug back in and there is no loss in performance.
Thanks for your help.
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