I am not great at computers but will explain as best i can.
Whenever i download anything, it seems to download ok, but then when i try to go into it , it won't open and comes up "........has encountered a problem and needs to close, we apologise for any inconvenience".
I have run spyware scans and spybot etc and they keep coming up clean and im not sure what to do next.
Any help would be appreciated.
Thanks