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cannot ping to a web site name


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#1
flamartine

flamartine

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I have uninstalled (I think) Norton anti-virus 2001. I cannot view web pages via my web browser (Internet Explorer 6.0) I cannot ping a web site - e.g. www.apple.com (no response) - I can ping an IP address and get a response. I have disables Windows firewall - need your help!
P.S. - My dialup email does connect to the ISP email servers and downloads my email.

flamartine :whistling:
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#2
Johanna

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This problem started immediately after removing NAV 01? Did you replace your AV software with any other AV? If you can ping and get email, you are online, so something is wrong with IE. (I get paid big bucks for coming up with lame conclusions!) Let's start simple- have you cleared your temp files and rebooted?
Johanna
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#3
thenotch

thenotch

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Open up your network connections, right click the connection and choose "Repair". That should clear the routing tables and assign you an IP.

Your DNS is obviously not resolving if you can ping an IP but no DNS name.

Either your routing table is hosed up, your provider has an issue with their DNS servers at the moment, or your firewwall is blocking the traffic.
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