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Modem Configuration

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I've been trying without success to download a Earthlink CD for a dial - up pc. It is a Dell with Windows XP. I keep getting an error message with Modem port already in use or not configured. I am not a computer expert and need to have instructions explained short, brief. I've tried the manual that came with computer and needless to say I was lost. Hope you can help.

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I seem to recall having same problem with my ISP's setup cd when I used to have dial-up. Check your modem is configured for your country if it's an internal one as they tend be international models and need setting for the appropriate country. Look in Control Panel or on the Start - All Programs list.
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