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No IE or Outlook connection. Good connection through wireless but no I


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#1
Tony Canevaro

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Okay.

Everything was working yesterday on my laptop. (Windows performed an update upon shutdown)
This morning, open IE and get "page not found"
Outlook gives me the cannot connect to the servers blah, blah blah error.

Called my ISP they can't help (other comp's wireless and wired work fine).
Called the wireless router, they can't help 'cause the router is working.

Upon their suggestions I tried a system restore to a point a few days ago. No luck.

Performed repair #1 from pinned tutorial.
Tried to do repair #2 but do not have the SP2 cd so was unable to complete.

Please bear in mind that this machine doesn't connect to the net.

What can I do?
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#2
Johanna

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Slow down! Have you tried forcing the modem (shut the comp off and unplug the modem for a minute or two, plug back in when Windows splash screen appears) or clicking on network connections and "repair this connection"?

Johanna
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#3
Tony Canevaro

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Thanks for the response Johanna.

Yes.

It is NOT a problem with my modem or wireless connection at this machine. The connection is fine.

IE won't connect nor will Outlook.

Hope you can help me out.
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#4
Tony Canevaro

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:bump:

:whistling:
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#5
Johanna

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And you tried unplugging the router? Do you know how to do a ping?
Start>Run>cmd
type
ping www.geekstogo.com
What does it do then?
Johanna
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