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#1
scubasteve

scubasteve

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cannot access start menu or my computer icons. Dr watson error appears instead and my computer freezes. Also Ctrl+alt+del window appears when requested but it is incomplete, missing the top of the window containing the close box and options menu. The only program that works is internet explorer, but not really, I think I have an about blank virus, also when using internet explorer an error pops up and shuts down. The only way to even acces this web site or any web site was too drag the error box out of view and ignore it. please help


Logfile of HijackThis v1.99.1
Scan saved at 6:34:15 PM, on 3/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\Smtray.exe
C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
C:\Program Files\Compaq\Easy Access Button Support\CPQEADM.EXE
C:\COMPAQ\CPQINET\CPQInet.exe
C:\Compaq\EAKDRV\EAUSBKBD.EXE
C:\WINDOWS\system32\d3bf32.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\QuickTime\qttask.exe
C:\WINDOWS\system32\LXSUPMON.EXE
C:\WINDOWS\system32\wys.exe
C:\docume~1\owner\locals~1\temp\180ax.exe
C:\PROGRA~1\Compaq\EASYAC~1\BttnServ.exe
C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
C:\WINDOWS\system32\vmss\vmss.exe
C:\windows\system32\FZt.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\WINDOWS\system32\gah95on6.exe
C:\Program Files\bpc_search\BPCv2.exe
C:\Program Files\AutoUpdate\AutoUpdate.exe
C:\WINDOWS\system32\lmrctl32.exe
C:\Program Files\System Soap Pro\soap.exe
C:\WINDOWS\system32\rmor32.exe
C:\Program Files\America Online 9.0\aoltray.exe
C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
C:\WINDOWS\system32\sysjs.exe
C:\WINDOWS\system32\FZt.exe
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\explorer.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Owner\Desktop\HijackThis.exe
C:\WINDOWS\system32\dwwin.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Compaq
R3 - Default URLSearchHook is missing
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {90904DF3-6B8E-1818-E44F-2A9AA166D4DA} - C:\WINDOWS\atlvz32.dll
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [Smapp] Smtray.exe
O4 - HKLM\..\Run: [CPQEASYACC] C:\Program Files\Compaq\Easy Access Button Support\StartEAK.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKLM\..\Run: [srmclean] C:\Cpqs\Scom\srmclean.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [CMPDPSRV] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\CMPDPSRV.EXE
O4 - HKLM\..\Run: [StartCS] "C:\Program Files\CompuServe 2000\CS.EXE"
O4 - HKLM\..\Run: [d3bf32.exe] C:\WINDOWS\system32\d3bf32.exe
O4 - HKLM\..\Run: [winuw.exe] C:\WINDOWS\system32\winuw.exe
O4 - HKLM\..\Run: [ntcr.exe] C:\WINDOWS\system32\ntcr.exe
O4 - HKLM\..\Run: [apidc.exe] C:\WINDOWS\system32\apidc.exe
O4 - HKLM\..\Run: [atlai.exe] C:\WINDOWS\system32\atlai.exe
O4 - HKLM\..\Run: [iTunesHelper] C:\Program Files\iTunes\iTunesHelper.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PrinTray] C:\WINDOWS\System32\spool\DRIVERS\W32X86\2\printray.exe
O4 - HKLM\..\Run: [LXSUPMON] C:\WINDOWS\system32\LXSUPMON.EXE RUN
O4 - HKLM\..\Run: [DI2] "C:\DOCUME~1\Owner\LOCALS~1\Temp\27.exe\27.exe"
O4 - HKLM\..\Run: [BPT] "c:\Program Files\Bpt\bpt.exe"
O4 - HKLM\..\Run: [Spool] "C:\WINDOWS\system32\wys.exe" /startup
O4 - HKLM\..\Run: [180ax] c:\docume~1\owner\locals~1\temp\180ax.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [6Hhg6OvS] C:\windows\system32\6Hhg6OvS.exe
O4 - HKLM\..\Run: [FZt.exe] c:\windows\system32\FZt.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [iezy.exe] C:\WINDOWS\system32\iezy.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [BPCv2] c:\Program Files\bpc_search\bpcv2.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [43sO33U] lmrctl32.exe
O4 - HKLM\..\RunOnce: [BPCv2_re] c:\Program Files\Common Files\Java\bpc2_re_inst.exe
O4 - HKCU\..\Run: [System Soap Pro] C:\Program Files\System Soap Pro\soap.exe min
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.exe 1
O4 - HKCU\..\Run: [L03ERTYtQ] rmor32.exe
O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe
O4 - Global Startup: Kodak EasyShare software.lnk = C:\Program Files\Kodak\Kodak EasyShare software\bin\EasyShare.exe
O4 - Global Startup: Kodak software updater.lnk = C:\Program Files\Kodak\KODAK Software Updater\7288971\Program\Kodak Software Updater.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MI1933~1\Office10\EXCEL.EXE/3000
O9 - Extra button: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra 'Tools' menuitem: AOL Toolbar - {4982D40A-C53B-4615-B15B-B5B5E98D167C} - C:\WINDOWS\System32\shdocvw.dll
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - c:\program files\partypoker\IEExtension.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra button: Support - {4017020C-B53D-487E-97C1-9E5AAB211F1C} - C:\Program Files\Internet Explorer\SIGNUP\Presario.htm (HKCU)
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\Program Files\AWS\WeatherBug\Weather.exe (file missing) (HKCU)
O14 - IERESET.INF: START_PAGE_URL=http://store.presario.net/scripts/redirectors/presario/storeredir2.dll?s=consumerfav&c=3c01&lc=0409
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {421A63BA-4632-43E0-A942-3B4AB645BE51} - http://download-ak.s...stemsoappro.cab
O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com...kup/qdiagcc.cab
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O16 - DPF: {CA034DCC-A580-4333-B52F-15F98C42E04C} (Downloader Class) - http://www.stopzilla.../dwnldr_ext.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://utu.popcap.co...aploader_v5.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{6730FBD2-DAFB-4EEA-8997-C9BDD316535E}: NameServer = 192.168.0.1,24.25.195.3
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\sysjs.exe
O23 - Service: AOL Connectivity Service (AOL ACS) - America Online, Inc. - C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: IMAPI CD-Burning COM Service (ImapiService) - Roxio Inc. - C:\WINDOWS\System32\ImapiRox.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe
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#2
pomp

pomp

    the man

  • Member
  • PipPipPipPip
  • 1,366 posts
Hello and welcome!

Please read through the instructions before you start (you may want to print this out).

Please download and install these programs - don't run them yet!!

Please download and unzip
About:Buster to a folder. Inside the folder is a readme file that has instructions on the use of the program.
AboutBuster MUST be updated before you use it.
Start AboutBuster, click the update button, check for update, drag the box to the side and hit download updates, close the box . Don't run it yet.


Please download and install AD-Aware.
Check Here on how setup and use it - please make sure you update it first.

Download and unzip cwsserviceremove to your desktop. use either link below:
http://computercops....ownload&id=3002
http://www.mytechsup...rviceremove.zip


Download CW-Shredder at the link below:
http://cwshredder.ne.../CWShredder.exe

Open Windows Explorer & Go to Tools > Folder Options. Click on the View tab and make sure that "Show hidden files and folders" is checked.
Also uncheck "Hide protected operating system files" and untick "hide extensions for known file types" . Now click "Apply to all folders"
Click "Apply" then "OK"

For anyone using Windows XP, 'Search' will not automatically show hidden files even if your folder options settings are set to do that. Do this so you can see hidden files and folders - click here http://www.davehigha...ds/xphidden.zip to download xphidden.zip. Extract xphidden.reg from the zip file and save it to the desktop. When done, double-click the xphidden.reg and when asked to merge say yes.

+++++++++++++++++++++++++++++++++++++++++++++++++

Here's the fix:

Important Step
1. Go to Start->Run and type "Services.msc" (without quotes) then hit Ok
Scroll down and find the service called:

Network Security Service (NSS)

When you find it, double-click on it. In the next window that opens, click the Stop button, then click on properties and under the General Tab, change the Startup Type to Disabled. Now hit Apply and then Ok and close any open windows. If you dont find this service listed go ahead with the next steps.

2. Reboot into SafeMode. <---MAKE SURE YOU KNOW HOW TO DO THIS!!


3. CLOSE ALL WINDOWS AND BROWSERS Scan with Hijack This and put checks next to all the following, then click "Fix Checked"


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = res://C:\WINDOWS\zktdl.dll/sp.html#37049
R3 - Default URLSearchHook is missing
O2 - BHO: (no name) - {90904DF3-6B8E-1818-E44F-2A9AA166D4DA} - C:\WINDOWS\atlvz32.dll
O4 - HKLM\..\Run: [d3bf32.exe] C:\WINDOWS\system32\d3bf32.exe
O4 - HKLM\..\Run: [winuw.exe] C:\WINDOWS\system32\winuw.exe
O4 - HKLM\..\Run: [ntcr.exe] C:\WINDOWS\system32\ntcr.exe
O4 - HKLM\..\Run: [apidc.exe] C:\WINDOWS\system32\apidc.exe
O4 - HKLM\..\Run: [atlai.exe] C:\WINDOWS\system32\atlai.exe
O4 - HKLM\..\Run: [Spool] "C:\WINDOWS\system32\wys.exe" /startup
O4 - HKLM\..\Run: [180ax] c:\docume~1\owner\locals~1\temp\180ax.exe
O4 - HKLM\..\Run: [Dvx] C:\WINDOWS\system32\wsxsvc\wsxsvc.exe
O4 - HKLM\..\Run: [vmss] C:\WINDOWS\system32\vmss\vmss.exe
O4 - HKLM\..\Run: [6Hhg6OvS] C:\windows\system32\6Hhg6OvS.exe
O4 - HKLM\..\Run: [FZt.exe] c:\windows\system32\FZt.exe
O4 - HKLM\..\Run: [iezy.exe] C:\WINDOWS\system32\iezy.exe
O4 - HKLM\..\Run: [gah95on6] C:\WINDOWS\system32\gah95on6.exe
O4 - HKLM\..\Run: [BPCv2] c:\Program Files\bpc_search\bpcv2.exe
O4 - HKLM\..\Run: [AutoUpdater] "C:\Program Files\AutoUpdate\AutoUpdate.exe"
O4 - HKLM\..\Run: [43sO33U] lmrctl32.exe
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.co...etup1.0.0.8.cab
O16 - DPF: {2B96D5CC-C5B5-49A5-A69D-CC0A30F9028C} (MiniBugTransporterX Class) - http://download.weat...Transporter.cab?
O16 - DPF: {B942A249-D1E7-4C11-98AE-FCB76B08747F} (RealArcadeRdxIE Class) - http://games-dl.real...ArcadeRdxIE.cab
O23 - Service: Network Security Service (NSS) ( 11F#`I) - Unknown owner - C:\WINDOWS\system32\sysjs.exe
O23 - Service: ZESOFT - Unknown owner - C:\WINDOWS\zeta.exe


4. Delete the following files if present:
If you get an error when deleting a file. Right click on the file and check to see if the read only attribute is checked. if it is uncheck it and try again.

C:\WINDOWS\zeta.exe << This file
C:\WINDOWS\system32\sysjs.exe << This file
C:\WINDOWS\system32\lmrctl32.exe << This file
C:\Program Files\AutoUpdate << This folder
c:\Program Files\bpc_search << This folder
C:\WINDOWS\system32\gah95on6.exe << This file
C:\WINDOWS\system32\iezy.exe << This file
c:\windows\system32\FZt.exe << This file
C:\windows\system32\6Hhg6OvS.exe << This file
C:\WINDOWS\system32\vmss << This folder
C:\WINDOWS\system32\wsxsvc << This folder
C:\WINDOWS\system32\wys.exe << This file
C:\WINDOWS\system32\atlai.exe << This file
C:\WINDOWS\system32\apidc.exe << This file
C:\WINDOWS\system32\ntcr.exe << This file
C:\WINDOWS\system32\winuw.exe << This file
C:\WINDOWS\system32\d3bf32.exe << This file
C:\WINDOWS\atlvz32.dll << This file
C:\WINDOWS\zktdl.dll << This file


5. Run AboutBuster . This will scan your computer for the bad files and delete them. Save the report (copy and paste into notepad or wordpad and save as a .txt file) and post a copy back here when you are done with all the steps.

6. Scan with AdAware and let it remove any bad files found.

7. Clean out temporary and TIF files. Go to Start > Run and type in the box: cleanmgr. Let it scan your system for files to remove. Make sure these 3 are checked and then press *ok* to remove:

Temporary Files
Temporary Internet Files
Recycle Bin

8. Double click on the cwsserviceremove and when asked to merge say yes.

9. Run CW-Shredder - Hit the FIX button - let it run and fix what it finds.

10. Reboot into normal mode.

11. Download the Hoster from here http://members.aol.c...bee/hoster.zip. Press "Restore Original Hosts" and press "OK". Exit Program.

12. Download and run this online virus scan:
http://housecall.tre.../start_corp.asp
Make sure you check "AutoClean"

then reboot and post a fresh Hijack This log to see how we did.

Edited by pomp86, 22 March 2005 - 10:06 PM.

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