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Data Execution Prevention problem

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  • PipPip
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Everytime i try to open any programs other than those on the right hand side of the toolbar at the bottom of the screen (where the clock is), i get an error message saying that the DEP (data execution prevention) has closed the program down and when i close that message, i get another one asking me if i want to send an error report. when the DEP message comes up the only optins are to close or 'what should i do'. the what should i do option shows me how to deactivate DEP going through start, help and support... and so on. But i cant do this because when i click on help and support, the DEP kicks in and doesnt alow me to open that. Do i have a virus or is my pc just malfunctioning? im running on windows xp profesional (sp2) and when i do a virus scan it does come up with a Java/Exploit.Bytverify trojan which i cannot seem to remove. i have had this problem for around 4 - 5 days now and at one point it did seem to have sorted itself out as the pc worked normaly for 36 hours. On one occasion another error message came up which refused to go away for good. when ever i closed it by clicking the x, it came back along with a DEP message within 2 - 3 seconds. the error message was as followed:

Explorer.Exe - Application Error
The instruction at Oxfe9ed475 referenced memory at Oxfe9ed475. This memory could not be writen.

AAAAAGH! Whats wrong? Can anybody out there help me please?
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    Fixer-upper guy

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Hello and welcome to Geeks to Go!!

Let's get you cleaned up before we start troubleshooting.

Please follow all the directions found here. After you get to step 5, if your problem is not resolved, post a HijackThis log in the Malware forum. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting.

Keep in mind, the malware forum is very busy and can take up to 5 days to receive a reply. There is a special forum called The Waiting Room if you've been waiting for 3 or more days. You can put a link to your topic & a short description of your problem and someone will get with you soon.
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