Jump to content

Welcome to Geeks to Go - Register now for FREE

Geeks To Go is a helpful hub, where thousands of volunteer geeks quickly serve friendly answers and support. Check out the forums and get free advice from the experts. Register now to gain access to all of our features, it's FREE and only takes one minute. Once registered and logged in, you will be able to create topics, post replies to existing threads, give reputation to your fellow members, get your own private messenger, post status updates, manage your profile and so much more.

Create Account How it Works
Photo

Data Execution Prevention problem


  • Please log in to reply

#1
Clueless101

Clueless101

    Member

  • Member
  • PipPip
  • 25 posts
Everytime i try to open any programs other than those on the right hand side of the toolbar at the bottom of the screen (where the clock is), i get an error message saying that the DEP (data execution prevention) has closed the program down and when i close that message, i get another one asking me if i want to send an error report. when the DEP message comes up the only optins are to close or 'what should i do'. the what should i do option shows me how to deactivate DEP going through start, help and support... and so on. But i cant do this because when i click on help and support, the DEP kicks in and doesnt alow me to open that. Do i have a virus or is my pc just malfunctioning? im running on windows xp profesional (sp2) and when i do a virus scan it does come up with a Java/Exploit.Bytverify trojan which i cannot seem to remove. i have had this problem for around 4 - 5 days now and at one point it did seem to have sorted itself out as the pc worked normaly for 36 hours. On one occasion another error message came up which refused to go away for good. when ever i closed it by clicking the x, it came back along with a DEP message within 2 - 3 seconds. the error message was as followed:

Explorer.Exe - Application Error
The instruction at Oxfe9ed475 referenced memory at Oxfe9ed475. This memory could not be writen.

AAAAAGH! Whats wrong? Can anybody out there help me please?
  • 0

Advertisements


#2
computerwiz12890

computerwiz12890

    Fixer-upper guy

  • Retired Staff
  • 1,802 posts
Hello and welcome to Geeks to Go!!

Let's get you cleaned up before we start troubleshooting.

Please follow all the directions found here. After you get to step 5, if your problem is not resolved, post a HijackThis log in the Malware forum. If your problem persists after getting a clean bill of health from a malware expert, return here and we'll continue troubleshooting.

Keep in mind, the malware forum is very busy and can take up to 5 days to receive a reply. There is a special forum called The Waiting Room if you've been waiting for 3 or more days. You can put a link to your topic & a short description of your problem and someone will get with you soon.
  • 0






Similar Topics

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users

As Featured On:

Microsoft Yahoo BBC MSN PC Magazine Washington Post HP